Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~institution:"Erasmus Research Institute of Management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Beyond expectations : the effe...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
7
Konsumentenverhalten
7
Customer satisfaction
4
Kundenzufriedenheit
4
Advertising effects
2
Internet
2
Personality psychology
2
Persönlichkeitspsychologie
2
Werbewirkung
2
Advertising
1
Brand management
1
Category Management
1
Category management
1
Consumption
1
Corporate culture
1
Cultural identity
1
Dienstleistungsqualität
1
EU countries
1
EU-Staaten
1
Election
1
Emotion
1
Fashion
1
Fleischwaren
1
Hypothek
1
Konsum
1
Kulturelle Identität
1
Leiharbeit
1
Markenführung
1
Marketing theory
1
Marketingtheorie
1
Measurement
1
Meat product
1
Messung
1
Mode
1
Mortgage
1
Netherlands
1
Niederlande
1
Organic farming
1
Perception
1
Reputation
1
more ...
less ...
Online availability
All
Free
7
Type of publication
All
Book / Working Paper
12
Type of publication (narrower categories)
All
Arbeitspapier
12
Working Paper
12
Graue Literatur
6
Non-commercial literature
6
Language
All
English
12
Author
All
Verhoef, Peter C.
4
Franses, Philip Hans
3
Verlegh, Peeter W. J.
2
Wiele, Ton van der
2
Bagozzi, Richard P.
1
Belschak, Frank
1
Boselie, Paul
1
Dolfsma, Wilfred
1
Donkers, Bas
1
Hesselink, Martijn
1
Hesselink, Martijn Willem
1
Langerak, Fred
1
Loef, Joost
1
Magala, Slawomir
1
Sloot, Laurens M.
1
Valck, Kristine de
1
Vanhamme, Joe͏̈lle
1
Verbeke, Willem J. M. I.
1
Vlagsma, Kristine
1
Vriens, Marco
1
Vroomen, Björn
1
more ...
less ...
Institution
All
Erasmus Research Institute of Management
National Bureau of Economic Research
862
Springer Fachmedien Wiesbaden
174
Verlag Dr. Kovač
53
OECD
49
IGI Global
38
American Marketing Association
36
International Energy Agency
30
Books on Demand GmbH <Norderstedt>
28
Institut für Demoskopie Allensbach
26
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
26
Edward Elgar Publishing
24
Friedrich-Schiller-Universität Jena
24
Information Resources Management Association
23
Universität Mannheim
20
Nordic Council of Ministers
17
Nomos Verlagsgesellschaft
16
RWTH Aachen
16
Harvard Graduate School of Business Administration
14
INSEAD
14
Shaker Verlag
13
Haufe-Lexware GmbH & Co. KG
12
Robert Schuman Centre for Advanced Studies
12
European University Institute / Department of Economics
11
Forschungsinstitut zur Zukunft der Arbeit
11
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
11
Österreichisches Institut für Wirtschaftsforschung
11
Christian-Albrechts-Universität zu Kiel
10
Gesellschaft für Konsum-, Markt- und Absatzforschung
10
Gesellschaft für Ökologische Kommunikation mbH
10
Organisation for Economic Co-operation and Development
10
Technische Universität Braunschweig
10
Deutscher Dialogmarketing Verband
9
Max-Planck-Institut für Ökonomik <Jena> / Abteilung Strategische Interaktion
9
Sonderforschungsbereich Quantifikation und Simulation Ökonomischer Prozesse
9
Springer International Publishing
9
Axel-Springer-Verlag
8
Center for Economic Research <Tilburg>
8
Centro studi investimenti sociali
8
Eric Cuvillier <Firma>
8
more ...
less ...
Published in...
All
ERIM report series research in management
12
Source
All
ECONIS (ZBW)
12
Showing
1
-
10
of
12
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Mystery shopping : in-depth measurement of customer satisfaction
Hesselink, Martijn Willem
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001765932
Saved in:
2
Elective identities (culture, identization and integration)
Magala, Slawomir
(
contributor
)
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001709655
Saved in:
3
Exploring emotional competence : its effects on coping, social capital, and performance of salespeople
Verbeke, Willem J. M. I.
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001921554
Saved in:
4
The importance of customer satisfaction in organisational transformation : a case of a Dutch temporary employment agency
Hesselink, Martijn
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001694428
Saved in:
5
The effect of members' satisfaction with a virtual community on member participation
Langerak, Fred
;
Verhoef, Peter C.
;
Verlegh, Peeter W. J.
; …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732897
Saved in:
6
Surprise ... Surprise ... : an empirical investigation on how surprise is connected to customer satisfaction
Vanhamme, Joe͏̈lle
(
contributor
)
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732907
Saved in:
7
Paradoxes of modernist consumption - reading fashions
Dolfsma, Wilfred
(
contributor
)
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002103707
Saved in:
8
The impact of brand and category characteristics on consumer stock-out reactions
Sloot, Laurens M.
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001721972
Saved in:
9
Cognitive and affective consequences of two types of incongruent advertising
Loef, Joost
(
contributor
);
Verlegh, Peeter W. J.
(
contributor
)
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001660052
Saved in:
10
Purchasing complex services on the Internet; an analysis of mortgage loan acquisitions
Vroomen, Björn
;
Donkers, Bas
;
Verhoef, Peter C.
; …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001806394
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
