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~institution:"Erasmus Research Institute of Management"
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EVALUATING THE IMPACT OF BANKI...
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Customer satisfaction
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Wiele, Ton van der
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Erasmus Research Institute of Management
National Bureau of Economic Research
215
Springer Fachmedien Wiesbaden
65
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
57
OECD
42
IGI Global
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International Monetary Fund (IMF)
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Verlag Dr. Kovač
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International Monetary Fund
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HAL
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World Bank
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Université Paris-Dauphine (Paris IX)
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Hochschulrektorenkonferenz
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Nomos Verlagsgesellschaft
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World Bank Group
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Books on Demand GmbH <Norderstedt>
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Faculteit Economie en Bedrijfskunde, Universiteit Gent
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Institute for the Study of Labor (IZA)
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Siauliai University
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Christian-Albrechts-Universität zu Kiel
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Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
6
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
6
European Association of Agricultural Economists - EAAE
6
Europäische Kommission
6
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
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RWTH Aachen
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Shaker Verlag
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Vytautas Magnus University
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Agricultural and Applied Economics Association - AAEA
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Economics Institute for Research (SIR), Handelshögskolan i Stockholm
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Economics Research, World Bank Group
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Edward Elgar Publishing
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Goethe-Universität Frankfurt am Main
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ISM University of Management and Economics
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International Telecommunications Society (ITS)
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OECD / International Transport Forum
5
Taylor and Francis.
5
ToKnowPress
5
African Association of Agricultural Economists - AAAE
4
C.E.P.R. Discussion Papers
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ERIM report series research in management
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ECONIS (ZBW)
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Mystery shopping : in-depth measurement of customer satisfaction
Hesselink, Martijn Willem
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001765932
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2
Advertising effects on awareness, consideration and brand choice using tracking data
Franses, Philip Hans
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002037149
Saved in:
3
Dynamic effects of trust and cognitive social structures on information transfer relationships
Dekker, David J.
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001658841
Saved in:
4
Entrepreneurial activity, self-
perception
and gender
Verheul, Ingrid
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001639153
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5
The effect of members' satisfaction with a virtual community on member participation
Langerak, Fred
;
Verhoef, Peter C.
;
Verlegh, Peeter W. J.
; …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732897
Saved in:
6
Surprise ... Surprise ... : an empirical investigation on how surprise is connected to customer satisfaction
Vanhamme, Joe͏̈lle
(
contributor
)
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732907
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7
The importance of customer satisfaction in organisational transformation : a case of a Dutch temporary employment agency
Hesselink, Martijn
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001694428
Saved in:
8
A transparent role of information systems within business proccesses : a case study
Verboom, Menno
(
contributor
);
Iwaarden, Jos van
(
contributor
)
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002362283
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