//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~institution:"Erasmus Research Institute of Management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The customer trust and custome...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
7
Konsumentenverhalten
7
Confidence
4
Customer satisfaction
4
Kundenzufriedenheit
4
Mobile communications
4
Mobilkommunikation
4
Theorie
4
Theory
4
Vertrauen
4
Beziehungsmarketing
3
Internet
3
Relationship marketing
3
Advertising effects
2
E-commerce
2
Electronic Commerce
2
Governance approach
2
Governance-Ansatz
2
Inter-firm cooperation
2
Marketing theory
2
Marketingtheorie
2
Perception
2
Unternehmenskooperation
2
Wahrnehmung
2
Welt
2
Werbewirkung
2
World
2
Advertising
1
Auction
1
Auction theory
1
Auktion
1
Auktionstheorie
1
Brand management
1
Business model
1
Category Management
1
Category management
1
Consumption
1
Corporate Governance
1
Corporate governance
1
Customer service
1
more ...
less ...
Online availability
All
Free
15
Type of publication
All
Book / Working Paper
23
Type of publication (narrower categories)
All
Arbeitspapier
23
Working Paper
23
Graue Literatur
14
Non-commercial literature
14
Language
All
English
23
Author
All
Verhoef, Peter C.
6
Franses, Philip Hans
4
Dolfsma, Wilfred
2
Donkers, Bas
2
Ende, Jan van den
2
Langerak, Fred
2
Nooteboom, Bart
2
Pau, Louis-François
2
Verlegh, Peeter W. J.
2
Wiele, Ton van der
2
Bagozzi, Richard P.
1
Belschak, Frank
1
Boselie, Paul
1
Dekimpe, Marnik G.
1
Dekker, David J.
1
Dietz, Graham
1
Dits, Jeroen
1
Gensler, Sonja
1
Heck, E. van
1
Hesselink, Martijn
1
Hesselink, Martijn Willem
1
Hillebrand, Bas
1
Jaspers, Ferdinand
1
Jong, Martijn de
1
Krackhardt, David
1
Loef, Joost
1
Meij, S.
1
Skiera, Bernd
1
Sloot, Laurens M.
1
Valck, Kristine de
1
Vanhamme, Joe͏̈lle
1
Verbeke, Willem J. M. I.
1
Vlagsma, Kristine
1
Vriens, Marco
1
Vroomen, Björn
1
Woolthuis, Rosalinde Klein
1
Wuyts, Stefan
1
more ...
less ...
Institution
All
Erasmus Research Institute of Management
National Bureau of Economic Research
763
Springer Fachmedien Wiesbaden
331
IGI Global
298
OECD
238
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
120
Europäische Kommission
74
Organisation for Economic Co-operation and Development
69
SOEP-IS Group
69
Verlag Dr. Kovač
65
Nomos Verlagsgesellschaft
61
World Bank Group
57
Jordanien / Dāʾirat al-Iḥṣāʾāt al-ʿĀmma
55
World Bank
52
Université Paris-Dauphine (Paris IX)
51
Books on Demand GmbH <Norderstedt>
49
Edward Elgar Publishing
48
American Marketing Association
40
International Monetary Fund
39
HAL
37
European Association of Agricultural Economists - EAAE
36
Information Resources Management Association
35
Friedrich-Schiller-Universität Jena
31
International Energy Agency
30
Forschungsdatenzentrum der Bundesagentur für Arbeit, Institut für Arbeitsmarkt- und Berufsforschung (IAB)
29
Springer-Verlag GmbH
29
Vereinte Nationen / Economic and Social Commission for Western Asia
27
Institut für Demoskopie Allensbach
26
Universität Mannheim
26
Deutsche Bank <Frankfurt am Main> / Research
25
International Telecommunications Society
25
EconWPA
24
Nordic Council of Ministers
23
UNCTAD
23
Europäische Kommission / Gemeinsame Forschungsstelle
22
Springer Gabler <Firma>
22
Article 29 Data Protection Working Party
21
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
21
Haufe-Lexware GmbH & Co. KG
21
Internationaler Währungsfonds
21
more ...
less ...
Published in...
All
ERIM report series research in management
23
Source
All
ECONIS (ZBW)
23
Showing
1
-
10
of
23
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Dynamic effects of trust and cognitive social structures on information transfer relationships
Dekker, David J.
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001658841
Saved in:
2
Mystery shopping : in-depth measurement of customer satisfaction
Hesselink, Martijn Willem
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001765932
Saved in:
3
Account managers creation of social capital : communal and instrumental investments and performance implications
Verbeke, Willem J. M. I.
;
Belschak, Frank
;
Wuyts, Stefan
; …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001921528
Saved in:
4
Channel power in multi-channel environments
Gensler, Sonja
(
contributor
);
Dekimpe, Marnik G.
(
contributor
)
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002103638
Saved in:
5
Some economics of digital content
Dolfsma, Wilfred
(
contributor
)
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002103692
Saved in:
6
Governance modes for systematic innovation : service development in mobile telecommunications
Ende, Jan van den
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002191457
Saved in:
7
Business modeling framework for personalization in mobile business services : a case and sociological analysis
Pau, Louis-François
(
contributor
);
Dits, Jeroen
(
contributor
)
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001700736
Saved in:
8
Modes of governance of new service development for mobile networks : a life cycle perspective
Ende, Jan van den
(
contributor
)
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001709662
Saved in:
9
Auctioning bulk mobile messages
Meij, S.
(
contributor
);
Pau, Louis-François
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001765929
Saved in:
10
The importance of customer satisfaction in organisational transformation : a case of a Dutch temporary employment agency
Hesselink, Martijn
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001694428
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->