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~institution:"Erasmus Research Institute of Management"
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Service quality, experiential...
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Consumer behaviour
7
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Verhoef, Peter C.
4
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3
Wiele, Ton van der
3
Verlegh, Peeter W. J.
2
Boselie, Paul
1
Dolfsma, Wilfred
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1
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1
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1
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1
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1
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1
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Erasmus Research Institute of Management
National Bureau of Economic Research
688
Springer Fachmedien Wiesbaden
173
OECD
81
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
56
IGI Global
49
Verlag Dr. Kovač
47
American Marketing Association
36
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Books on Demand GmbH <Norderstedt>
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European Association of Agricultural Economists - EAAE
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Institut für Demoskopie Allensbach
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Nomos Verlagsgesellschaft
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Friedrich-Schiller-Universität Jena
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Hochschulrektorenkonferenz
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RWTH Aachen
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World Bank Group
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Shaker Verlag
13
Europäische Kommission
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
12
Christian-Albrechts-Universität zu Kiel
11
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11
HAL
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Haufe-Lexware GmbH & Co. KG
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Österreichisches Institut für Wirtschaftsforschung
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10
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9
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9
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9
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9
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ERIM report series research in management
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ECONIS (ZBW)
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Mystery shopping : in-depth measurement of customer satisfaction
Hesselink, Martijn Willem
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001765932
Saved in:
2
A transparent role of information systems within business proccesses : a case study
Verboom, Menno
(
contributor
);
Iwaarden, Jos van
(
contributor
)
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002362283
Saved in:
3
The effect of members' satisfaction with a virtual community on member participation
Langerak, Fred
;
Verhoef, Peter C.
;
Verlegh, Peeter W. J.
; …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732897
Saved in:
4
Surprise ... Surprise ... : an empirical investigation on how surprise is connected to customer satisfaction
Vanhamme, Joe͏̈lle
(
contributor
)
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732907
Saved in:
5
The importance of customer satisfaction in organisational transformation : a case of a Dutch temporary employment agency
Hesselink, Martijn
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001694428
Saved in:
6
Paradoxes of modernist consumption - reading fashions
Dolfsma, Wilfred
(
contributor
)
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002103707
Saved in:
7
Advertising effects on awareness, consideration and brand choice using tracking data
Franses, Philip Hans
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002037149
Saved in:
8
Cognitive and affective consequences of two types of incongruent advertising
Loef, Joost
(
contributor
);
Verlegh, Peeter W. J.
(
contributor
)
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001660052
Saved in:
9
Explaining choice and share of category requirements of biologic meat
Verhoef, Peter C.
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001861919
Saved in:
10
The impact of brand and category characteristics on consumer stock-out reactions
Sloot, Laurens M.
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001721972
Saved in:
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