Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~institution:"Erasmus Research Institute of Management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Reconceptualizing value creati...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
4
Kundenzufriedenheit
4
Beziehungsmarketing
3
Relationship marketing
3
Betriebliche Wertschöpfung
2
Dienstleistungssektor
2
Service industry
2
Value creation
2
Confidence
1
Consumer behaviour
1
Cultural identity
1
Dienstleistungsqualität
1
EU countries
1
EU-Staaten
1
Entrepreneurship
1
Entrepreneurship approach
1
Estimation
1
Immaterielle Werte
1
Intangible assets
1
Internet
1
Konsumentenverhalten
1
Kulturelle Identität
1
Leiharbeit
1
Make-or- Buy-Entscheidung
1
Make-or-buy decision
1
Marketing theory
1
Marketingtheorie
1
Measurement
1
Messung
1
Netherlands
1
Niederlande
1
Organisationsstruktur
1
Organizational structure
1
Perception
1
Post-industrial society
1
Postindustrielle Gesellschaft
1
Satisfaction
1
Schätzung
1
Service quality
1
Social Web
1
more ...
less ...
Online availability
All
Free
8
Type of publication
All
Book / Working Paper
10
Type of publication (narrower categories)
All
Arbeitspapier
10
Working Paper
10
Graue Literatur
4
Non-commercial literature
4
Language
All
English
10
Author
All
Verhoef, Peter C.
3
Langerak, Fred
2
Wiele, Ton van der
2
Boselie, Paul
1
Briggs, Robert O.
1
Commandeur, Harry R.
1
Dekker, David J.
1
Donkers, Bas
1
Franses, Philip Hans
1
Hesselink, Martijn
1
Hesselink, Martijn Willem
1
Hutjes, Jan
1
Jong, Martijn de
1
Krackhardt, David
1
Qureshi, Sajda
1
Reinig, Bruce
1
Thurik, Adriaan R.
1
Uhlander, Lorraine M.
1
Valck, Kristine de
1
Vanhamme, Joe͏̈lle
1
Verbeke, Willem J. M. I.
1
Verlegh, Peeter W. J.
1
Verwaal, Ernst
1
more ...
less ...
Institution
All
Erasmus Research Institute of Management
Springer Fachmedien Wiesbaden
137
National Bureau of Economic Research
97
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
37
Université Paris-Dauphine (Paris IX)
29
Verlag Dr. Kovač
29
OECD
27
IGI Global
26
Books on Demand GmbH <Norderstedt>
21
Nomos Verlagsgesellschaft
21
World Bank Group
19
Springer-Verlag GmbH
17
Edward Elgar Publishing
16
Escuela de Graduados en Administración Pública y Políticas Públicas (EGAP), Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM)
14
IESE Business School, Universidad de Navarra
14
Institut für Demoskopie Allensbach
14
Springer International Publishing
14
World Bank
14
FAO
13
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
12
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
12
HAL
12
Information Resources Management Association
12
Weltwirtschaftsforum
12
RWTH Aachen
11
American Marketing Association
10
EconWPA
10
World Trade Organization
10
Fachhochschule Reutlingen / European School of Business
9
Fördergesellschaft Marketing an der Universität Augsburg
9
Shaker Verlag
9
Eric Cuvillier <Firma>
8
Friedrich-Schiller-Universität Jena
8
Haufe-Lexware GmbH & Co. KG
8
Universität Mannheim
8
Verlag Franz Vahlen
8
Europäische Kommission / Gemeinsame Forschungsstelle
7
Gesellschaft für Ökologische Kommunikation mbH
7
International Trade Centre
7
Roman-Herzog-Institut
7
more ...
less ...
Published in...
All
ERIM report series research in management
10
Source
All
ECONIS (ZBW)
10
Showing
1
-
10
of
10
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Post-materialism as a cultural factor influencing entrepreneurial activity across nations
Uhlander, Lorraine M.
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001694435
Saved in:
2
The effect of members' satisfaction with a virtual community on member participation
Langerak, Fred
;
Verhoef, Peter C.
;
Verlegh, Peeter W. J.
; …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732897
Saved in:
3
Surprise ... Surprise ... : an empirical investigation on how surprise is connected to customer satisfaction
Vanhamme, Joe͏̈lle
(
contributor
)
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732907
Saved in:
4
Mystery shopping : in-depth measurement of customer satisfaction
Hesselink, Martijn Willem
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001765932
Saved in:
5
The importance of customer satisfaction in organisational transformation : a case of a Dutch temporary employment agency
Hesselink, Martijn
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001694428
Saved in:
6
Value creation and value claiming in make-or-buy decisions : evidence from the application service industry
Verwaal, Ernst
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001709651
Saved in:
7
Satisfaction attainment theory as a model for value creation
Briggs, Robert O.
(
contributor
);
Qureshi, Sajda
(
contributor
)
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002191224
Saved in:
8
Predicting customer lifetime value in multi-service industries
Donkers, Bas
(
contributor
);
Verhoef, Peter C.
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001772103
Saved in:
9
Dynamic effects of trust and cognitive social structures on information transfer relationships
Dekker, David J.
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001658841
Saved in:
10
Further thoughts on CRM : strategically embedding Customer Relationship Management in organizations
Verhoef, Peter C.
(
contributor
);
Langerak, Fred
(
contributor
)
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001701450
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
