Showing 1 - 10 of 65
Dynamic Capabilities are often considered as the factor justifying the different degrees of success of organizations in turbulent environment. However Dynamic Capability development remains a difficult issue to research, with a paucity of work directly addressing this question, despite its...
Persistent link: https://www.econbiz.de/10010549085
Dynamic Capabilities are often considered as the factor justifying the different degrees of success of organizations in turbulent environment. However Dynamic Capability development remains a difficult issue to research, with a paucity of work directly addressing this question, despite its...
Persistent link: https://www.econbiz.de/10008796012
This paper examines the usefulness of customer satisfaction to analysts when preparing their earnings forecasts. We draw on theory in marketing to predict how customer satisfaction should be associated with earnings forecasts and forecast errors. We assembled a dataset of companies studied in...
Persistent link: https://www.econbiz.de/10010535374
Due to the introduction of new services, the volume of data transferred in mobile networks is rapidly growing and operators periodically face the necessity to upgrade their network. Such upgrades allow them to increase the capacity and provide adequate Quality of Service (QoS). In this paper we...
Persistent link: https://www.econbiz.de/10009323275
Une entreprise qui fonde sa stratégie sur la différenciation par le haut se doit de respecter un certain nombre d'engagements permettant de légitimer sa position. En effet, sur un marché concurrentiel, un positionnement haut de gamme doit pouvoir se justifier aux yeux des clients par une...
Persistent link: https://www.econbiz.de/10010898934
This study examines the effects of customer satisfaction on analysts' earnings forecast errors. Based on a sample of analysts following companies measured by the American Customer Satisfaction Index (ACSI), we find that customer satisfaction reduces earnings forecast errors. However, analysts...
Persistent link: https://www.econbiz.de/10010899211
R&D and innovation have become much more strategic than ever before for the growth of China as well as for its global societal upgrade. The Chinese authorities have designed an innovation strategy to face new economic and social challenges. The first part of the paper is focused on the emergence...
Persistent link: https://www.econbiz.de/10009654257
The aim of this communication is to present new focuses for research in the field of Environment and Information Communication Technology. In the first part, we will present, through a review of the literature, the rather negative role played by ICT on the environment: paper, transportation,...
Persistent link: https://www.econbiz.de/10011025750
W. Edwards Deming aims to contribute to the transformation of management systems which he considers responsible for …. We show how his recommendations on the role of individuals and the transformation of management systems can promote …
Persistent link: https://www.econbiz.de/10009211242
Il y a cent ans à Vienne naissait Peter Drucker. Celui qui domina la pensée et la pratique managériale depuis les années 50 commence à tomber dans l'oubli. Pourtant son autobiographie, notamment pour sa partie viennoise, est un chef d'oeuvre. Drucker à 19 ans, avait été bouleversé par...
Persistent link: https://www.econbiz.de/10009402090