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Offshoring and export performance in the european automotive industry

Chiappini, Raphaël - HAL - 2011

This paper investigates the impact of offshoring on export performances of French, German and Italian automotive firms … discrepancies in export performances of France, Germany and Italy on the world automotive market. We use an export equation and a … export performances, we show that the relatively low export performance of France in the automotive industry since the end of …

Persistent link: https://www.econbiz.de/10009368019

European Export Performance

Cheptea, Angela; Fontagné, Lionel; Zignago, Soledad - HAL - 2014

Using an econometric shift-share decomposition, we explain the redistribution of world market shares at the level of the product variety and by technological content. We decompose changes in market shares into structural eff ects (geographical and sectoral) and a pure performance e ffect. We...

Persistent link: https://www.econbiz.de/10011025634

Invention and transfer of climate change-mitigation technologies: A global analysis

Dechezleprêtre, Antoine; Glachant, Matthieu; Hascic, Ivan - HAL - 2011

This article uses the European Patent Office Worldwide Patent Statistical Database to examine the geographic distribution and global diffusion of inventions in thirteen climate-mitigation technologies since 1978. The data suggest that until 1990 innovation was driven mostly by energy prices....

Persistent link: https://www.econbiz.de/10008792117

Entry mode choice and target firm selection: private and collective incentive analysis

Zhao, Kai - HAL - 2011

The purpose of this paper is to formalize the choices of market entry strategy (Export Vs Greenﬁeld investment Vs Cross … export credible threats. If greenﬁeld FDI is viable, entering ﬁrm prefers acquiring the low-productivity ﬁrm, when the …, there is always the ambiguity between the foreign ﬁrm's preference and the government's judgment. If export entry option is …

Persistent link: https://www.econbiz.de/10010899386

Intra-firm and arm's length trade: how distance matters?

Bombarda, Pamela - HAL - 2011

Multinational and exporting firms play a key role in trade patterns. To highlight the importance of intra-firm trade in share of world trade, this paper develops a model of trade and intra-firm trade with heterogeneous firms. In this set up, trade costs apply to both exports and multinational...

Persistent link: https://www.econbiz.de/10010899726

Internal marketing as a new alternative for the service employees' performance: an empirical study

Bellaouaied, Myriam; Gam, Abdelkader - HAL - 2011

The increasing importance of relational marketing in the service sector as underlined by several authors and particularly by Berry (1983) culminates in a new marketing orientation toward internal marketing, even suggesting a significant impact of the latter on service quality perception. Several...

Persistent link: https://www.econbiz.de/10011025838

Customer-Company Identification: A Study of Relational Consequences in the Non-Profit Sector

Volle, Pierre; Monnot, Elisa; Reniou, Fanny - HAL - 2009

In the first section, a literature review on identification enables a clear definition of the "Customer-Company Identification" construct to be given. Then in the second section, the conceptual framework and the main hypothesis are exposed. In the third section, an empirical investigation into a...

Persistent link: https://www.econbiz.de/10009368010

Potential effects of psychological reactant consumers on relationships marketing programmes

Darpy, Denis; Prim-Allaz, Isabelle - HAL - 2006

This conceptual article presents the current criticisms to relationship marketing and important concepts developed in the psychology to understand consumer reactance toward services packaged as formal contracts. A first part presents the numerous questions that researches are raising about the...

Persistent link: https://www.econbiz.de/10008788901

«FRIENDLY» COMPLAINING BEHAVIORS: TOWARD A RELATIONAL APPROACH

Prim-Allaz, Isabelle; Pras, Bernard - HAL - 1999

The relational approach is often presented as a strategy to retain customers, but it may also be an appropriate approach to encourage customers to complain, as a review of literature shows. Using information contained in complaints and giving the right answers (distributive, procedural and...

Persistent link: https://www.econbiz.de/10008789426

RELATIONSHIP MARKETING OF SERVICES: AN ANALYSIS OF SERVICE QUALITY AND SERVICE ENCOUNTERS THROUGH RELATIONAL NORMS -A DYADIC APPROACH BETWEEN BANK ACCOUNT MANAGERS AND SMES -

Prim-Allaz, Isabelle - HAL - 1999

The combined pressures of desintermediation, deregulation, and industrial restructuring have helped to redefine the nature and importance of bank-client relationships (Schell, 1996). Directors or treasurers of companies often recognize that their relationship is with the bank account manager,...

Persistent link: https://www.econbiz.de/10008790421