LAURENT, Gilles; RUNGIE, Cam; DALL'OLMO RILEY, Francesca; … - HEC Paris (École des Hautes Études Commerciales) - 2001
On average, respondents who give a positive answer to a binary free choice attitude question are NOT more likely, if surveyed again, to respond positively than to response negatively. However, stronger brands obtain more repeated positive answers. Our model shows why these two effects have to...