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~institution:"Harvard Graduate School of Business Administration"
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Beziehungsmarketing
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Harvard Graduate School of Business Administration
Springer Fachmedien Wiesbaden
64
IGI Global
39
National Bureau of Economic Research
22
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
22
Society for Computational Economics - SCE
18
Université Paris-Dauphine (Paris IX)
17
Erasmus University Rotterdam, Econometric Institute
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Faculteit der Economische Wetenschappen, Erasmus Universiteit Rotterdam
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American Marketing Association
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EconWPA
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Verlag Dr. Kovač
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Books on Demand GmbH <Norderstedt>
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Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
7
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
7
School of Economics and Finance, Queen Mary
7
Center for Economic Research <Tilburg>
6
Dipartimento di Scienze Economiche, Matematiche e Statistiche, Dipartimento di Economia
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Fördergesellschaft Marketing an der Universität Augsburg
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HAL
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Haufe-Lexware GmbH & Co. KG
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Information Resources Management Association
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Springer-Verlag GmbH
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Universität Mannheim
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Universität St. Gallen
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AMACOM
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Erasmus Research Institute of Management
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Eric Cuvillier <Firma>
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Facoltà di Economia, Università degli Studi di Urbino
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Laboratoire d'Économie de Dijon (LEDI), Université de Bourgogne
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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Universität Kaiserslautern / Lehrstuhl für Produktionswirtschaft
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Verlag Franz Vahlen
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Department of Econometrics and Business Statistics, Monash Business School
4
Econometrisch Instituut <Rotterdam>
4
Economics Institute for Research (SIR), Handelshögskolan i Stockholm
4
Edward Elgar Publishing
4
Ekonomiska forskningsinstitutet <Stockholm>
4
Erich-Schmidt-Verlag
4
Fachhochschule Reutlingen / European School of Business
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A Harvard business review paperback
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The results-driven manager series
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ECONIS (ZBW)
6
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1
Connecting with your customers
2006
Persistent link: https://www.econbiz.de/10003292010
Saved in:
2
MarketBusters : 40 strategic moves that drive exceptional business growth
McGrath, Rita Gunther
;
MacMillan, Ian C.
-
2005
Persistent link: https://www.econbiz.de/10002346613
Saved in:
3
The ultimate question : for opening the door to good profits and true growth
Reichheld, Frederick F.
-
2006
Persistent link: https://www.econbiz.de/10003085713
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4
Harvard business review on customer relationship management
2002
Persistent link: https://www.econbiz.de/10001608651
Saved in:
5
Simply better : winning and keeping customers by delivering what matters most
Barwise, Patrick
;
Meehan, Sean A.
-
2004
Persistent link: https://www.econbiz.de/10001830108
Saved in:
6
Best face forward : why companies must improve their service interfaces with customers
Rayport, Jeffrey F.
;
Jaworski, Bernard J.
-
2007
-
[Reprint]
Persistent link: https://www.econbiz.de/10001902044
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