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Harvard business review on managing your career in tough times
2010
Persistent link: https://www.econbiz.de/10003860781
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2
Retaining your best people
2006
Persistent link: https://www.econbiz.de/10013549495
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3
Managing up : expert solutions to everyday challenges
Carlone, Katie
;
Hill, Linda A.
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2008
Persistent link: https://www.econbiz.de/10003679792
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4
The set-up-to-fail syndrome : overcoming the undertow of expectations
Manzoni, Jean-François
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2007
Persistent link: https://www.econbiz.de/10003389094
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5
Connecting with your customers
2006
Persistent link: https://www.econbiz.de/10003292010
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6
MarketBusters : 40 strategic moves that drive exceptional business growth
McGrath, Rita Gunther
;
MacMillan, Ian C.
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2005
Persistent link: https://www.econbiz.de/10002346613
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7
The ultimate question : for opening the door to good profits and true growth
Reichheld, Frederick F.
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2006
Persistent link: https://www.econbiz.de/10003085713
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8
Harvard business review on customer relationship management
2002
Persistent link: https://www.econbiz.de/10001608651
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Simply better : winning and keeping customers by delivering what matters most
Barwise, Patrick
;
Meehan, Sean A.
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2004
Persistent link: https://www.econbiz.de/10001830108
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10
Best face forward : why companies must improve their service interfaces with customers
Rayport, Jeffrey F.
;
Jaworski, Bernard J.
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2007
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[Reprint]
Persistent link: https://www.econbiz.de/10001902044
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