1. Information systems success and failure--two sides of one coin, or different in nature? : an exploratory study / Jeremy Fowler, Pat Horan -- 2. Achieving sustainable tailorable software systems by collaboration between end-users and developers / Jeanette Eriksson, Yvonne Dittrich -- 3....

"This book provides a wide range of interesting and novel approaches to the relationship between technology and humans. It can be used for teaching as well as for research purposes; it contains insights that are of relevance for social and organizational use of information and communications...