E-government is more about government than about “e”. The spread of new information and communication technologies has spurred major changes at all levels of society and notably in citizen expectations. Governments have also been integrating those technologies into work practices to keep...

Section 2. Demand-Side Perspectives on E-Government Adoption and Implementation -- 10. E-Government and Accountability in EU Local Governments -- 11. A Comparative Study of Municipal Adoption of Internet-Based Citizen Participation -- 12. Sociological Factors Influencing Internet Voting -- 13....

This publication focuses on the control mechanisms and procedures that need to be built into an organisation’s systems in order to provide reasonable assurance that top management’s objectives will be met, rather than on the design and application of management information systems, which, we...

The Public Management Occasional Papers are specialised reports prepared for the work of the OECD's Public Management Committee. This publication focuses on the reform strategies used in Portugal. The success or failure of reforms depends largely on how the questions of "how to start" and "how...

"This book offers an analytical, interdisciplinary examination of electronic governance implementation from theoretical and practical perspectives, for researchers in fields like computer science, information systems, and sociology, and practitioners in policy formulation, implementation, and IT...

Cutting red tape and improving business conditions have become a priority in OECD countries. This study of the Netherlands, one of the front runners in the field, is the first OECD review of a national programme for administrative simplification. The report describes the key features of the...

As the hubs of economic activity, cities drive the vast majority of the world’s energy use and are major contributors to global greenhouse gas emissions. Because they are home to major infrastructure and highly concentrated populations, cities are also vulnerable to the impacts of climate...

Research argues that e-government technologies have positive influences on politics and democracy, improving citizens' environment as well as their engagement with their government. Although much research indicates that e-government technologies have increased citizen participation, there is...

"This book explores the nature of the new challenges confronting citizens and local governments in the field of urban governance, exploring the role that Web 2.0 technologies play to promote citizen participation and empowerment in the city government"--Provided by publisher.