This book brings together research from international authors detailing developments in intelligent information technologies and their impact on organizational environments. This esteemed reference publication covers topics on agent-based approaches to process management, semantic Web services,...

"This book presents the emerging fields of service intelligence and service science, positioning them as the most promising directions for the evolution of service computing, demonstrating the critical role such areas play in supporting service computing processes"--Provided by publisher.

Modeling Applications and Theoretical Innovations in Interdisciplinary Evolutionary Computation provides comprehensive research on emerging theories and its aspects on intelligent computation. The book focuses particularly on breaking trends in evolutionary computing, algorithms, and programming.

Corporations across the globe are increasingly considering the importance of user experience and business process design in creation of Web information systems. This book provides an overview of modern Web application technologies useful to business designers. It presents information...

1. Information systems success and failure--two sides of one coin, or different in nature? : an exploratory study / Jeremy Fowler, Pat Horan -- 2. Achieving sustainable tailorable software systems by collaboration between end-users and developers / Jeanette Eriksson, Yvonne Dittrich -- 3....

Adaptive and evolutionary information systems enable both developers and users to change systems functionality. Such systems are required because of the changing nature of users' requirements. This is a critical area of research and practice for businesses that have to ensure that their...

This book aims at tying trust to knowledge management (KM). It highlights the complexity of the invisible phenomenon of trust challenged by the global economy. Fresh insights, novel theoretical frameworks, and empirical results and ideas for future research are presented that differ from those...