global customer relationship management / Ulas Akkucuk -- The business world as a battlefield / Izzet Kilinc, Mehmet Akif …

"This book brings together a detailed examination of the new ideas on electronic citizenship, electronic democracy, e … imperfect/perfect electronic memory in a democracy / Shalin Hai-Jew -- Influential Greek political blogs: what are they talking … Panagopoulou-Koutnatzi -- The role of information security and cryptography in digital democracy: (human) rights and freedom …

creating public value / Rawan T. Khasawneh, Rasha A. Abu Shamaa, Wafa'a A. Rabayah -- ICT in direct democracy: e-referendum, a … Palla -- Digital democracy and trade unionism: the case of precariously employed workers in Greece / Athanasios Tsakiris …

Research argues that e-government technologies have positive influences on politics and democracy, improving citizens … politics and democracy in both developed and developing countries, discussing the participation of citizens in government … Between Young and Senior Voters / Anne Powell -- 24-7 Government, the Permanent Campaign, and e-Democracy / Christine Williams …

-- Realigning governance: from e-government to e-democracy for social and economic development / Bongani Ngwenya -- Revisiting local …

democracy / Ahmed El Gody -- Internetworked social movements and the promise of politics: a case study of the 15M movement … -- Designing and implementing e-government projects for democracy and social change in India: actors, behaviours, influences, and …

in water service delivery in Kenya / Hilda Moraa, Anne Salim, Albert Otieno -- Government 2.0: innovation for e-democracy … developing world: insights from emerging issues and barriers / Gbenga Emmanuel Afolayan -- What is needed to advance …