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Business process improvement through e-collaboration : knowledge sharing through the use of virtual groups
Kock, Ned F. - 2005
"This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing"--Provided by publisher.
Persistent link: https://www.econbiz.de/10011725855
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Handbook of research on global information technology management in the digital economy
Raisinghani, Mahesh Sukhdev (contributor) - 2008
Global Information Technology Perspective / Zhaohao Sun -- Sampling Approaches on Collecting Internet Statistics in the …
Persistent link: https://www.econbiz.de/10011728911
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E-commerce and M-commerce technologies
Deans, P. Candace (contributor) - 2004
specifically at the development of emerging technologies and their application in Internet commerce. From E-business to mobile …Customer relationship management on internet and mobile channels -- Presenting large and complex information sets on … negative critical incidents and quality attributes satisfaction -- Benefits and difficulties of internet use in hotels ... -- A …
Persistent link: https://www.econbiz.de/10011726020
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Information technology-enabled global customer service
Reponen, Tapio (contributor) - 2003
For more than ten years there has been an obvious trend of globalization of leading companies, as they have moved from multinational to global operations. Recently there has also been increased demand for combining locally-customized services to the economies of the scale of worldwide...
Persistent link: https://www.econbiz.de/10011726277
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Cases on information technology planning, design and implementation
Khosrowpour, Mehdi (contributor) - 2006
Cases on Information Technology Planning, Design and Implementation brings together a variety of real-life experiences showing how other companies and organizations have successfully, or not so successfully, planned, designed, and implemented different applications using information technology....
Persistent link: https://www.econbiz.de/10011725872
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Implementing information technology governance : models, practices, and cases
Van Grembergen, Wim - 2008
The pervasive use of technology in business organizations has created a critical dependency on IT that calls for a specific focus on IT governance. This book presents insight gained through literature reviews and case studies to provide practical guidance for organizations that want to start...
Persistent link: https://www.econbiz.de/10011726238
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Web systems design and online consumer behavior
Gao, Yuan (contributor) - 2005
I. e-Search / Kuan-Pin Chiang, Ruby Dholakia, Stu Westin -- II. Information search on the internet / Byung-Kwan Lee … perceived complexity and their impacts on internet communication / Qimei Chen -- VIII. Personalization systems and their … customers / Manlio Del Giudice -- XVII. Internet markets and e-loyalty / Changsoo Sohn, Dong-Il Lee -- XVIII. Web systems design …
Persistent link: https://www.econbiz.de/10011726701
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Web portals : the new gateways to Internet information and services
Tatnall, Arthur (contributor) - 2005
A web portal is a special web site designed to act as a gateway giving convenient access to other related sites. This book investigates the various types of portals and describes how they can be used in business applications. After considering the nature of portals, the book describes the first...
Persistent link: https://www.econbiz.de/10011726697
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Designing complex web information systems : integrating evolutionary process engineering
Paiano, Roberto - 2009
Corporations across the globe are increasingly considering the importance of user experience and business process design in creation of Web information systems. This book provides an overview of modern Web application technologies useful to business designers. It presents information...
Persistent link: https://www.econbiz.de/10011725974
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Business dynamics in information technology
Gottschalk, Petter - 2007
"This book presents business-technology alignment processes, interaction processes, and decision making processes, in order to help the reader study information technology from a dynamic, rather than a static, perspective. By introducing two simple tools from system dynamic modeling - causal...
Persistent link: https://www.econbiz.de/10011725853