of the world. Whether through offshore relationships, global support or application development programs, or linking …, trends and technologies in the field of the emerging sub-discipline of global information technology management, covering … Global Information Technology Perspective / Zhaohao Sun -- Sampling Approaches on Collecting Internet Statistics in the …

Section II: e-Commerce, e-Business, Internet, Strategic and Management Issues -- 6. Electronic Business Strategic …Section III: Internet Management, Sustainability and Philosophical Issues -- 10. The Internet, Sustainable Development … and Ecosystems Management / James F. Courtney, Sandra M. Richardson, David Paradice -- 11. The Internet: Intercultural …

"This book focuses on business process improvement, a key element of the most influential management movement since the …

Customer relationship management on internet and mobile channels -- Presenting large and complex information sets on … specifically at the development of emerging technologies and their application in Internet commerce. From E-business to mobile … domain model for digital rights management -- Rates of change in ad hoc networks -- Loyalty differences in the effect of …

economies of the scale of worldwide operations. One of the management challenges is to cope with this new customer need. In this …1. Electronic customer relationship management (eCRM) in a business-to-business marketing setting / Harriette Bettis …. Higgins -- 3. Customer service in electronic commerce applications / Joachim Griese -- 4. Customer relationship management in …

I. e-Search / Kuan-Pin Chiang, Ruby Dholakia, Stu Westin -- II. Information search on the internet / Byung-Kwan Lee … perceived complexity and their impacts on internet communication / Qimei Chen -- VIII. Personalization systems and their … customers / Manlio Del Giudice -- XVII. Internet markets and e-loyalty / Changsoo Sohn, Dong-Il Lee -- XVIII. Web systems design …

This book presents research on the global issue of the Internet as a central organizing platform for integrating …Preface -- Key Success Requirements for Online Brand Management / Subir Bandyopadhyay, Rosemary Serjak -- The Role of …'Connor -- E-Branding the Consumer for Cultural Presence in Virtual Communities / Robert Pennington -- Impact of Internet Self …

"This book specifically develops theories to understand service quality and quality management practice of EC which is …. Global quality management practice for e-commerce -- 5. E-commerce diffusion : critical factors affecting diffusion of e … developing countries -- 8. Influencing factors and the acceptance of internet and e-business technologies in maritime Canada …