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Business process improvement through e-collaboration : knowledge sharing through the use of virtual groups
Kock, Ned F. - 2005
"This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing"--Provided by publisher.
Persistent link: https://www.econbiz.de/10011725855
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Digital accounting : the effects of the Internet and ERP on accounting
Deshmukh, Ashutosh - 2006
(eXtensible Business Reporting Language), and EDI. The effects of the Internet and ERP on accounting are classified and presented …
Persistent link: https://www.econbiz.de/10011725987
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E-commerce and M-commerce technologies
Deans, P. Candace (contributor) - 2004
specifically at the development of emerging technologies and their application in Internet commerce. From E-business to mobile …Customer relationship management on internet and mobile channels -- Presenting large and complex information sets on … negative critical incidents and quality attributes satisfaction -- Benefits and difficulties of internet use in hotels ... -- A …
Persistent link: https://www.econbiz.de/10011726020
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Information technology-enabled global customer service
Reponen, Tapio (contributor) - 2003
For more than ten years there has been an obvious trend of globalization of leading companies, as they have moved from multinational to global operations. Recently there has also been increased demand for combining locally-customized services to the economies of the scale of worldwide...
Persistent link: https://www.econbiz.de/10011726277
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Managing internet and intranet technologies in organizations : challenges and opportunities
Dasgupta, Subhasish (contributor) - 2001
"This book provides a comprehensive treatment of Internet and intranet technologies, electronic commerce, and the … of Internet and intranet technologies. Technical issues covered in the book include intranet-Internet infrastructure …, data warehousing and Web security and reliability. Organizational topics include Internet and intranets for ERP and E …
Persistent link: https://www.econbiz.de/10011726402
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Quality management for IT services : perspectives on business and process performance
Praeg, Claus-Peter (contributor); Spath, Dieter. (contributor) - 2011
-Oliver Kociemba -- 14. Economic aspects of quality of service for Internet based IT services / Jochen Wulf, Rdiger Zarnekow -- 15 …
Persistent link: https://www.econbiz.de/10011726945
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Cases on information technology and business process reengineering
Khosrowpour, Mehdi (contributor) - 2006
. ERP Selection at AmBuildPro / Margaret Sklar, Matthew Breneman, Ira Yermish -- Chapter VI. An Internet-Based Workflow …
Persistent link: https://www.econbiz.de/10011725869
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Cases on information technology planning, design and implementation
Khosrowpour, Mehdi (contributor) - 2006
Cases on Information Technology Planning, Design and Implementation brings together a variety of real-life experiences showing how other companies and organizations have successfully, or not so successfully, planned, designed, and implemented different applications using information technology....
Persistent link: https://www.econbiz.de/10011725872
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Implementing information technology governance : models, practices, and cases
Van Grembergen, Wim - 2008
The pervasive use of technology in business organizations has created a critical dependency on IT that calls for a specific focus on IT governance. This book presents insight gained through literature reviews and case studies to provide practical guidance for organizations that want to start...
Persistent link: https://www.econbiz.de/10011726238
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Web systems design and online consumer behavior
Gao, Yuan (contributor) - 2005
I. e-Search / Kuan-Pin Chiang, Ruby Dholakia, Stu Westin -- II. Information search on the internet / Byung-Kwan Lee … perceived complexity and their impacts on internet communication / Qimei Chen -- VIII. Personalization systems and their … customers / Manlio Del Giudice -- XVII. Internet markets and e-loyalty / Changsoo Sohn, Dong-Il Lee -- XVIII. Web systems design …
Persistent link: https://www.econbiz.de/10011726701