This book highlights issues specific to information professionals (IPs) working in an academic environment. The evolution of scholarly communications and applications of technology are forcing IPs to reevaluate the way they operate. This book offers insight into the newest strategies for...

"This book combines practical experience with the effective pedagogical approaches being implemented in higher learning institutions and hospitality programs internationally, highlighting key issues surrounding the current and future scope of hotel management and the skills and knowledge...

1. Hybrid approach to integrated QoS capable protocols for wireless LANs / Thomas Lagkas -- 2. Cross-layer scheduling with QoS support over a near-optimum distributed queueing protocol for wireless LANS / E. Kartsakli, J. Alonso-Zárate, L. Alonso, C. Verikoukis -- 3. Delay constrained admission...

1. IT service quality management / Dieter Spath, Wilhelm Bauer, Claus-Peter Praeg -- 2. e-Service quality / Jose Barrutia, Ainhize Gilsanz -- 3. Methods for service quality assurance / Manfred Bruhn -- 4. Quality management for IT services / Astrid Köhler, Ulrike Vauth -- 5. Comparison and...

"This book discusses important concepts for public administration reformation, taking into account the complex social, administrative, cultural, and legal problems of implementing modern digital systems"--Provided by publisher.

"This book offers a framework for measuring quality of service in the healthcare industry as it pertains to nursing, with insight into how new technologies and the design of personalized medicine have improved quality of care and quality of life"--Provided by publisher.

"This book covers the assessment and implementation of electronic/digital government technologies in organizations, providing readers with an understanding of e-government and its applications and impact on organizations around the world"--Provided by publisher.

"This book carefully focuses on and describes different networks that link hospitals and their services to patients outside their territory, focusing on the technology, users and collaboration necessary that are integral to the function of a telehealth network"--Provided by publisher.