"This book discusses the variety of information systems and how it can improve project management and, likewise, how project management can affect the growth of information systems"--Provided by publisher.

"This book explores the value of information and its management by highlighting theoretical and empirical approaches in the economics of information systems, providing insight into how information systems can generate economic value for businesses and consumers"--Provided by publisher.

1. IT service quality management / Dieter Spath, Wilhelm Bauer, Claus-Peter Praeg -- 2. e-Service quality / Jose Barrutia, Ainhize Gilsanz -- 3. Methods for service quality assurance / Manfred Bruhn -- 4. Quality management for IT services / Astrid Köhler, Ulrike Vauth -- 5. Comparison and...

1. A symbiotic model for information systems success determination / Kieren Jamieson -- 2. Measuring Information systems success: a comment on the use of perceptions / Cees J. Gelderman and Rob J. Kusters -- 3. Information systems for organizational effectiveness model: a rationale alignment /...

"This book "quality of service" in organizations, offering fundamental knowledge on the subject, describing the significance of network management and the integration of knowledge to demonstrate how network management is related to QoS in real applications"--Provided by publisher.

"This book discusses important concepts for public administration reformation, taking into account the complex social, administrative, cultural, and legal problems of implementing modern digital systems"--Provided by publisher.

"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher.

Technology innovation adoption and diffusion: a contrast of perspectives / Michael Workman -- IT/IS readiness maturity model / Mustafa Alshawi, Hafez Salleh -- RFID and labor management systems selection in the logistics industry / Cheryl A. Tibus, Linda L. Brennan -- Adoption of a new online...

1. Outsourcing opportunities -- 2. Theoretical foundations -- 3. Critical success factors -- 4. Value configurations -- 5. Maturity in outsourcing relationships -- 6. Costs, benefits, and risks -- 7. Knowledge transfer -- 8. Outsourcing performance -- 9. Outsourcing governance -- 10. Case study...

"This book combines relevant theoretical and practical frameworks with the latest research and best practices regarding emergent digital technologies for those who want to improve their understanding of the strategic role of emerging digital technologies in the success of global...