"This book presents a collection of case studies highlighting the importance of customer loyalty, customer satisfaction … satisfaction with technology integrations / Ooi Chien Shing, Seng Kah Phooi, Ang Li-Minn -- Intensive care / Eric Van Genderen … -- Always trust the customer: how Zara has revolutionized the fashion industry and become a worldwide leader / Eric Viardot …

"This book focuses on various trust issues that emerge from deployment of various e-commerce technologies in inter …1. Introduction -- 2. Theoretical foundations and literature review -- 3. Trust theories and models of E-commerce -- 4 …. Trust and technology model -- 5. Research design -- 6. Trust related technology practices -- 7. Technology related trust …

inter-organizational trust has become of fundamental importance for business-to-business e-commerce. This study aims to … examine the importance of inter-organizational trust (or trading partner trust) in e-commerce participation. …

development of trust within hi-tech SME business relationships / Khurram Sharif and Salaheldin Ismail Salaheldin -- 9. A …

-learning, addressing Theoretical Frameworks, Empirical Research Methods and Tutorial, Factors Influencing Student Satisfaction and Learning …. Arbaugh -- 2. Learning and satisfaction in online communities of inquiry / Zehra Akyol and D. Randy Garrison -- 3. A review of … investigate students' satisfaction with online learning / Art W. Bangert -- 8. Student performance in e-learning environments: an …

reviews in usability testing / Leo Lentz, Sanne Elling -- Customer satisfaction evaluation for Greek online travel agencies … / Dimitrios Drosos, Nikolaos Tsotsolas -- Customer satisfaction and the role of demographic characteristics in online banking …

countries around the world. This book provides an overview of e-service trust issues, including: definitions, constructs, and … trust platforms and management tools such as trust evaluation, reasoning approaches, and mechanisms for e-services. The book … also offers contributions from researchers and practitioners with real-life experience and practice on how to build a trust …

This book aims at tying trust to knowledge management (KM). It highlights the complexity of the invisible phenomenon of … trust challenged by the global economy. Fresh insights, novel theoretical frameworks, and empirical results and ideas for … the multidisciplinary nature of the concepts of trust and KM. The concept of trust is analyzed by presenting its extensive …

authenticity and trust, which are at the heart of online learning"--Provided by publisher. …. Emergence of a new identity -- 7. Academic integrity -- 8. The blending of work, play & learning online -- 9. What was good for …