Do different kinds of trust matter? : an examination of the three trusting beliefs on satisfaction and purchase behavior in the buyer-seller context
Year of publication: |
March 2016
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Authors: | Xu, Jingjun ; Cenfetelli, Ronald T. ; Aquino, Karl |
Published in: |
The journal of strategic information systems : incorporating International Information Systems. - Amsterdam [u.a.] : Elsevier, ISSN 0963-8687, ZDB-ID 1099465-8. - Vol. 25.2016, 1, p. 15-31
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Subject: | Trust | Integrity | Benevolence | Competence | Satisfaction | Purchase behavior | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management |
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