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Measuring the value of information technology
Zee, Han T. M. van der. - 2002
IT -- 6. Measures of the effectiveness and efficiency of IT supply -- 7. An IT measurement program -- 8. Benchmarking IT …
Persistent link: https://www.econbiz.de/10011726426
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Measuring information systems delivery quality
Duggan, Evan W. (contributor); Reichgelt, Han (contributor) - 2006
1. The panorama of information systems quality / Evan Duggan, Han Reichgelt -- 2. An overview of software quality concepts and management issues / Alain April, Claude Laporte -- 3. The different views of software quality / Bernard Wong -- 4. Making real progress with the requirements defects...
Persistent link: https://www.econbiz.de/10011726425
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Enterprise IT governance, business value and performance measurement
Shi, Nansi (contributor); Silvius, Gilbert (contributor) - 2011
O'Donnell, Lin Guo -- 11. The benefits of an E-business performance measurement system / David Barnes, Matthew Hinton … -- 12. The application of fuzzy performance modelling procedures in extended enterprise performance measurement / Jian Zhou … Hernández-López, Ricardo Colomo-Palacios, Ángel García-Crespo, Fernando Martín, Pedro Acosta -- 14. Performance measurement in …
Persistent link: https://www.econbiz.de/10011726958
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Evolutionary concepts in end user productivity and performance : applications for organizational progress
Clarke, Steve (contributor) - 2009
1. Information systems success and failure--two sides of one coin, or different in nature? : an exploratory study / Jeremy Fowler, Pat Horan -- 2. Achieving sustainable tailorable software systems by collaboration between end-users and developers / Jeanette Eriksson, Yvonne Dittrich -- 3....
Persistent link: https://www.econbiz.de/10011726116
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Quality of service architectures for wireless networks : performance metrics and management
Adibi, Sasan (contributor) - 2010
This book presents a comprehensive collection of quality of service mechanisms for various access technologies and introduces existing and traditional approaches to traffic management for wireless technologies. With expert international contributions, this critical mass of knowledge covers both...
Persistent link: https://www.econbiz.de/10011726756
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Identifying, measuring, and valuing knowledge-based intangible assets : new perspectives
Rodríguez Castellanos, Arturo (contributor);  … - 2011
their measurement and financial valuation, and the need for a strategic analysis that enables them to be identified and then …, Nekane Aramburu -- 6. Production cognitive capital as a measurement of intellectual capital / Leonardo Lavanderos, Eduardo …
Persistent link: https://www.econbiz.de/10011726974
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Measuring organization information systems success : new technologies and practices
Zakariya Belkhamza (contributor);  … - 2012
and Samo Bobek -- 11. Specific factors for ERP-success measurement in healthcare / Stephan Kronbichler and Herwig …
Persistent link: https://www.econbiz.de/10011727324
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Cases on performance measurement and productivity improvement : technology integration and maturity
Khosrowpour, Mehdi (contributor) - 2013
Technology innovation adoption and diffusion: a contrast of perspectives / Michael Workman -- IT/IS readiness maturity model / Mustafa Alshawi, Hafez Salleh -- RFID and labor management systems selection in the logistics industry / Cheryl A. Tibus, Linda L. Brennan -- Adoption of a new online...
Persistent link: https://www.econbiz.de/10011727608
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Managing IT skills portfolios : planning, acquisition, and performance evaluation
Nakayama, Makoto. (contributor);  … - 2005
"This book provides the basic vocabulary and managerial framework for managing strategically the IT workforce at the firm level. It also informs managers what tools and services are available to assess the skill levels of their IT workforce and job candidates. Finally, it gives different...
Persistent link: https://www.econbiz.de/10011726406
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Managing knowledge assets and business value creation in organizations : measures and dynamics
Schiuma, Giovanni (contributor) - 2011
the business value creation, focusing on the theory, models, approaches, methodologies, tools and techniques for measuring …
Persistent link: https://www.econbiz.de/10011726978