Classification schemes are an important issue in the collective use of large document collections. We have investigated the classification of technical documentations in two engineering domains: a steel mill and a sewerage plant company. In both cases we found a coexistence of different...

Many modern organizations can be seen as network organizations. Their participantsare individuals as well as organizations, they cooperate in distributed teams.Especially in knowledge-intensive domains (service engineering, consulting, etc.)project teams form with participants from very...

Virtuelle Organisationen bilden durch die Ihnen eigene Heterogenität und Auto-nomie der beteiligten Partner ein besonders anspruchsvolles Feld für technische Unterstützungsmöglichkeiten des Wissensmanagements. Wir leiten in diesem Bei-trag das Konzept der "Knowledge Community" bzw....

The Answer Garden supports knowledge sharing in two intertwined ways: by making relevant information retrievable and by mediating access to people with knowledge. We present a case study in which the Answer Garden approach was applied to encourage knowledge sharing in maintenance engineering of...

Knowledge is an important resource in economy these days. It is typically distributed among different actors and embodied in various artefacts (cf. Saloman 1993; Hutchins 1995; Ackerman and Halverson 1998). So, on the level of national economies as well as on the level of an individual organizations, it...

Den Bezugsrahmen des vorliegenden Sammelbandes bilden Organisationsformenund Kooperationsbeziehungen, welche Kennzeichen aufweisen, die in der aktuellenwissenschaftlichen und managementtheoretischen Diskussion unter dem Begriffder „Virtualisierung“ thematisiert werden. Im Gegensatz zu...

In this contribution we discuss possible approaches to exploring new directions in support for knowledgemanagement with computers. We consider networked computers in their role as communication media, andlook at three perspectives on communication support for knowledge management: communication...

CSCL at the workplace is subject to the special characteristics of a situation where learning is not the primary taskof the learners. The gap between the goal to work efficiently and the need to increase qualification and skills is evenwider in organizations which operate in knowledge-intensive...

Computerunterstütztes Lernen am Arbeitsplatz unterliegt speziellen Charakteristikeneiner Situation, in der das Hauptaugenmerk der Lernenden nicht auf das Lernengerichtet ist. Die Kluft zwischen dem Ziel der Arbeitseffizienz und dem Bedürfnis,Qualifikationen und Fähigkeiten zu steigern, ist...