The goal of this paper is to analyze the behaviour of digital music consumers on the Internet. Using clickstream data on a panel of more than 16,000 European consumers, we estimate the effects of illegal downloading and legal streaming on the legal purchases of digital music. Our results suggest...

This paper examines whether there is a digital divide in the use of the internet in general and for specific purposes (leisure, improving human capital and obtaining goods and services). It uses a unique dataset which covers the entire clickstream of almost 20,000 internet users in the five...

This report focuses on the changing models of innovation adopted by some of the largest and most innovative global ICT companies in the world, including Apple, BT, Google, Microsoft, Skype, Telefonica and Vodafone. One of the main contributions of this report is to demonstrate that, in order to...

Ireland has been one of the global economic success stories of the last 20 years. National income rose from less than 65% of the EU15 average in the mid 1980s to well above parity today. Ireland is also the most FDI-intensive economy in Europe. Section A of the present report provides an...

The first phase of the SEA-SoNS ("Assessing the Benefits of Social Networks on Organizations”) project aimed to analyse the current market situation for a limited number of social media stakeholders, to identify and analyse best practices for these selected stakeholders, and to define and...

The effective use of digital games for empowerment and social inclusion (DGEI) of people and communities at risk of exclusion will be shaped by, and may influence the development of a range of sectors that supply products, services, technology and research. The principal industries that would...

Search faces (at least) two major challenges. One is to improve the efficiency of retrieving relevant content for all digital formats (images, audio, video, 3D shapes, etc). The second is to make relevant information retrievable in a range of platforms, particularly in high diffusion ones for...

This report addresses the potential of digital games to support social inclusion and empowerment (DGEI). It is based on a range of theoretical and empirical data, brought together for the first time in this and associated reports. The aim of the report, commissioned by DG CNECT, is to provide a...

Enterprise search technology retrieves information within organizations. This data can be proprietary and public, and access to it may be restricted or not. Enterprise search solutions render business processes more efficient particularly in data-intensive companies. This technology is key to...

Several studies have examined the market value of paid-for internet services and internet access. This paper estimates the value of leisure time spent online for which the consumer pays no monetary price and which has become increasingly important as a leisure activity. We apply a methodology...