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Indoor environmental quality factors interaction analysis - using office environment as an example

Chang, Pei-Ti; Hsiao, Jui-Jung - International Institute of Social and Economic Sciences - 2014

, DEMATEL (Decision Making Trial and Evaluation Laboratory) was employed as the methodology to evaluate indoor environmental … quality of offices. With DEMATEL method, the authors plan to figure out which of the factors has crucial influence on other … analyzed with DEMATEL method. The related data were collected from office users. The results of the study are aimed at serving …

Persistent link: https://www.econbiz.de/10011210191

Perceived Quality of the Higher Education Institution in Relation to Building a Strong Brand from the Alumni Perspective

Svoboda, Petr; Harantova, Monika - International Institute of Social and Economic Sciences - 2014

satisfaction and loyalty. The methodology should provide recommendations for higher education institutions’ managers. Using this …

Persistent link: https://www.econbiz.de/10011210250

Satisfaction Versus Motivation in EFL Teaching Environment: a case private university

Coskun, Lokman - International Institute of Social and Economic Sciences - 2014

Student satisfaction is considered an important factor in terms of quality in competitive educational arena and education is taking a vital role in national development. Further, private education is thriving and improving service quality becomes competitive in educational environment, for there...

Persistent link: https://www.econbiz.de/10011209984

Customer perceptions of technology-based banking services:Influence of demographic variables

Surujlal, Jhalukpreya; Redda, Ephrem - International Institute of Social and Economic Sciences - 2015

Due to technological advancements and innovation, technology-based banking has gained importance as an alternative means of providing services to customers. As a result the understanding and measuring of service quality of technology-based banking has become an indispensable marketing management...

Persistent link: https://www.econbiz.de/10011276198