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An exploratory study of consumer attitudes towards mobile ticketing in Sweden

Apanasevic, Tatjana; Markendahl, Jan; Arvidsson, Niklas - International Telecommunications Society (ITS) - 2013

expectations related to the public transport services, and consumer satisfaction and loyalty. The conducted research helped to …

Persistent link: https://www.econbiz.de/10010954840

Do LTE service customers have different customer loyalty determinants?

Jung, Wonsuk; Kwon, Youngsun - International Telecommunications Society (ITS) - 2014

This study explores the determinants of customer loyalty in the Korean mobile telecommunications market with the … emphasis on customer satisfaction and switching costs as major predictors of customer loyalty. South Korea has now become one … of customer satisfaction and switching costs on customer loyalty, and assesses the difference between 3G and LTE …

Persistent link: https://www.econbiz.de/10010958831

The role of telecommunications operators on smart home service platforms

Kuebel, Hannes; Zarnekow, Ruediger - International Telecommunications Society (ITS) - 2014

particular, telecommunications operators feel the need to gain more control over the creation and provision of new services and … the roles of leading telecommunications operators on smart home service platforms based on data gathered from in …

Persistent link: https://www.econbiz.de/10010958882

Geographically differentiated NGA deployment

Tselekounis, Markos; Xylogianni, Eirini; Varoutas, Dimitris - International Telecommunications Society (ITS) - 2013

This paper studies the incentives of an unregulated monopolist to undertake the socially optimal investment in NGA networks when it takes into account the fact that the NGA deployment is a two-dimensional investment decision concerning both the quality (or equivalently, technology) and the...

Persistent link: https://www.econbiz.de/10010954857

Reporting policies of ISPs: Do general terms and conditions (GTCs) match with the reality?

Grove, Nico; Agic, Damir; Sedlmeir, Joachim - International Telecommunications Society (ITS) - 2013

Technological progress allows Internet Service Providers (ISPs) to carry out network manage-ment practices in a discriminatory fashion without being detected by their customers. This creates an opportunity that providers will exploit this information asymmetry in an opportunistic way by blocking...

Persistent link: https://www.econbiz.de/10010954879

Mapping physical network roles to relative abstract roles in financial models: Measuring business characteristics for internet-based services

Evenepoel, Simon; Van der Wee, Marlies; Verbrugge, Sofie; … - International Telecommunications Society (ITS) - 2013

In the current telecommunications domain, a clear trend towards vertical disintegration is observed, whereas multiple …

Persistent link: https://www.econbiz.de/10010954909

The bilateral approach to reducing international mobile roaming charges and the application of the GATS

Ryan, Michael H. - International Telecommunications Society (ITS) - 2012

Although it is generally acknowledged that international mobile roaming charges are too high, a successful formula for achieving reduction has so far proven elusive. Direct regulatory intervention to lower prices may be required. The success of such an approach depends upon the ability of...

Persistent link: https://www.econbiz.de/10010956251

Changing the rules: Applying a more economic approach to dynamic telecom markets

Krancke, Jan; Vidal, Miguel; Fier, Andreas - International Telecommunications Society (ITS) - 2012

Traditionally, neoclassical economics has been the guiding framework in the development of legislative and regulatory rules in the telecommunication markets. The regulatory perspective has long assumed a static environment. However, telecommunication markets have evolved into extremely dynamic,...

Persistent link: https://www.econbiz.de/10010956636

Network neutrality and consumer discrimination: Comparing ISP's GTCs and DPI application

Grove, Nico; Agic, Damir; Sedlmeir, Joachim - International Telecommunications Society (ITS) - 2012

Network neutrality and alleged discriminatory practices on the part of ISPs regarding the transmission of Internet data packets has been the subject of notable scholarly discussion and appears to be a widespread phenomenon. However, it is noteworthy that actual consumer discrimination has only...

Persistent link: https://www.econbiz.de/10010956642

Ex-ante margin squeeze tests in the telecommunications industry: What is a reasonable efficient operator? (Revised: December 20, 2012)

Gaudiny, Germain; Saavedra Valenzuela, Claudia - International Telecommunications Society (ITS) - 2012

European telecommunications markets. We provide a theoretical framework in which we show how regulatory authorities deal with …

Persistent link: https://www.econbiz.de/10010956659