three year of experience with Total Quality Management Semi-structured interviews with director of quality revealed several …

In this paper, we will propose that both Management bu instructions (MBI) and Management by Objectives (MBO) today give … notoriously inadequate results. Management by Values (MBV), on the other hand, is emerging as a strategic leadership tool of …

In this paper we examine the causal impact of competition on management quality. We analyze the hospital sector where … management quality - measured using a new survey tool - is strongly correlated with financial and clinical outcomes such as … a greater number of neighboring hospitals) is positively correlated with increased management quality, and this …

decline of ‘bureaucratic’ models of employee management and the rise of performance pay and performance management conflicts … with the common rule as management seek to tie rewards more closely to individual and organisational performance. CEP … employees regard unions as effective vehicles for procedural justice. In this way, management can achieve better operation of …

We use an innovative methodology to measure management practices in over 300 manufacturing firms in the UK. We then … match this management data to production and energy usage information for establishments owned by these firms. We find that … relation to other factor inputs. This is quantitatively substantial: going from the 25th to the 75th percentile of management …