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Hospitals As Hotels : The Role of Patient Amenities in Hospital Demand
Goldman, Dana - 2008
Amenities such as good food, attentive staff, and pleasant surroundings may play an important role in hospital demand … patient perspective, hospital quality therefore embodies amenities as well as clinical quality. We also find that a one …-standard-deviation increase in amenities raises a hospital's demand by 38.4% on average, whereas demand is substantially less responsive to …
Persistent link: https://www.econbiz.de/10012464028
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Promotional Reviews : An Empirical Investigation of Online Review Manipulation
Mayzlin, Dina - 2012
Online reviews could, in principle, greatly improve consumers' ability to evaluate products. However, the authenticity of online user reviews remains a concern; firms have an incentive to manufacture positive reviews for their own products and negative reviews for their rivals. In this paper, we...
Persistent link: https://www.econbiz.de/10012460324
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Fuzzy Frontiers of Production : Evidence of Persistent Inefficiency in Safety Expenditures
Ichniowski, Casey - 1984
This study documents a strong inverse relationship between accident rates and production in a sample of eleven firms in the same narrowly defined industry classification. Given the detailed set of input controls and controls for plant-specific and time-specific factors used in the analysis, the...
Persistent link: https://www.econbiz.de/10012477724
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Efficient Recapitalization
Philippon, Thomas - 2009
We analyze government interventions to recapitalize a banking sector that restricts lending to firms because of debt overhang. We find that the efficient recapitalization program injects capital against preferred stock plus warrants and conditions implementation on sufficient bank participation....
Persistent link: https://www.econbiz.de/10012463719
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Does Public Insurance Improve the Efficiency of Medical Care? Medicaid Expansions and Child Hospitalizations
Dafny, Leemore - 2000
One of the benefits commonly claimed for expanded public health insurance is improved efficiency of medical care … terms of increased access to hospital care for newly eligible children, so that there is an overall 10% rise in child …
Persistent link: https://www.econbiz.de/10012471220
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How Spillovers from Appointment Reminders Improve Health Clinic Efficiency
Boone, Claire E. - 2020
Missed clinic appointments present a significant burden to health care through disruption of care, inefficient use of staff time and wasted clinical resources. Short message service (SMS) appointment reminders show promise to improve clinics' management through timely appointment cancellations...
Persistent link: https://www.econbiz.de/10012482385
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Hospital Ownership Mix Efficiency in the US : An Exploratory Study
Santerre, Rexford E. - 2005
This paper offers an empirical test of ownership mix efficiency in the U.S. hospital services industry. The test …
Persistent link: https://www.econbiz.de/10012467493
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Consumer Reviews and Regulation : Evidence from NYC Restaurants
Farronato, Chiara; Zervas, Georgios - National Bureau of Economic Research - 2022
We investigate the informativeness of hygiene signals in online reviews, and their effect on consumer choice and restaurant hygiene. We first extract signals of hygiene from Yelp. Among all dimensions that regulators monitor through mandated restaurant inspections, we find that reviews are more...
Persistent link: https://www.econbiz.de/10012938684
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Digitization and Pre-Purchase Information : The Causal and Welfare Impacts of Reviews and Crowd Ratings
Reimers, Imke C. - 2020
Digitization has led to product proliferation, straining traditional institutions for product discovery; but digitization has also spawned crowd-based rating systems. We compare the relative impacts of professional critics and crowd-based Amazon star ratings on consumer welfare in book...
Persistent link: https://www.econbiz.de/10012479300
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What Matters to Individual Investors? Evidence from the Horse’s Mouth
Choi, James J. - 2018
participation. Individuals tend to believe that past mutual fund performance is a good signal of stock-picking skill, actively …
Persistent link: https://www.econbiz.de/10012480672