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We study the relation between product quality and worker quality using an economic model that, under certain conditions, provides a direct link between product price, product quality and work force quality. Our measures of product quality are the evolution in the detailed product price relative...
Persistent link: https://www.econbiz.de/10012473810
We present evidence about the ways that school superintendents add value in Israel's primary and middle schools. Superintendents are the CEOs of a cluster of schools with powers to affect the quality of schooling, and we extend the approach used in recent literature to measure teachers' value...
Persistent link: https://www.econbiz.de/10012453685
Much recent work in strategy and popular discussion suggests that an excessive focus on "managing the numbers" --delivering quarterly earnings at the expense of longer term investments--makes it difficult for firms to make the investments necessary to build competitive advantage. "Short termism"...
Persistent link: https://www.econbiz.de/10012462289
This essay reviews the theoretical and empirical literature on quality disclosure and certification. After comparing quality disclosure with other quality assurance mechanisms and describing a brief history of quality disclosure, we address three key theoretical issues: (i) Why don't sellers...
Persistent link: https://www.econbiz.de/10012463006
We investigate empirically the determinants of the quality of governments in a large cross-section of countries. We assess government performance using measures of government intervention, public sector efficiency, public good provision, size of government, and political freedom. We find that...
Persistent link: https://www.econbiz.de/10012472086
We develop a new model of quality to capture the idea that even if a customer chooses to purchase a product, it may fail to deliver.' In this event, the customer may wish to choose some other product. We model this as a two stage game where firms first choose quality and then price. We find that...
Persistent link: https://www.econbiz.de/10012472230
We use a theory of apologies to design a nationwide field experiment involving 1.5 million Uber ridesharing consumers …
Persistent link: https://www.econbiz.de/10012479628
Persistent link: https://www.econbiz.de/10001686747
We use data from a sample of day care centers to estimate the relationships between cost and the quality of the child care service provided, and between revenue and quality. We use a measure of child care quality derived from an instrument designed by developmental psychologists. This measure of...
Persistent link: https://www.econbiz.de/10012471564