A guide to internal marketing and the seven components of an internal marketing strategy: vision, mission and values of an organization; corporate strategy; processes and service standards; knowledge management; internal communication; HR strategy; and integrating internal and external marketing

Toward a career-resilient workforce / Robert H. Waterman, Jr., Judith A. Waterman, and Betsy A. Collard. -- A market-driven approach to retaining talent / Peter Cappelli. -- Hiring without firing / Claudio Fernández-Araóz. -- Making partner: a mentor's guide to the psychological journey /...

Why training is not enough -- What is human performance enhancement (HPE)? -- Transforming a training department into a human performance enhancement (HPE) department -- Analyzing what is happening -- Envisioning what should be happening -- Clarifying present and future performance gaps --...

The role of learning, training and development in organizations -- The identification of learning, training and development needs -- The planning and designing of learning, training and development -- Delivering learning, training and development -- Assessment and evaluation of learning,...