This report reviews changes in today’s urban mobility landscape and the potential of Mobility as a Service (MaaS) to improve travel in cities. It assesses essential governance and regulatory challenges that stakeholders must address to create a healthy ecosystem for Mobility as a Service which...

Mobile communications is one of the tremendous success stories of the telecommunications industry. By June 1999, there were 293 million mobile subscribers in the OECD area, or around one mobile phone for every four inhabitants. Current growth continues to exceed most past projections. The...

This paper takes stock of recent developments related to online consumer ratings and reviews and their effects on consumer behaviour. It provides an overview of key consumer benefits and risks associated with user-generated feedback, and identifies consumer policy challenges, including...

Mobile applications, also known as “apps”, are a highly innovative and are an expanding sector of the economy, so policy makers are keen to maximise their innovative potential. Mobile platform markets are fiercely competitive, as highlighted by the recent rise and decline of platforms such...

This report examines the relationship between the prices for mobile communication services and some of the most popular handsets used to access these services, focusing on smartphones. The objective is to better understand different business models and how they may affect comparisons of prices....

This report examines how big data from mobile phones and other sources can help to forecast travel demand. It identifies the strengths and potential use-cases for big data in transport modelling and mobility analysis. It also examines potential biases, commercial sensitivities and threats to...

Les communications mobiles sont l'un des succès éclatants de l'industrie des télécommunications. Ainsi, en juin 1999, on dénombrait 293 millions d'abonnés mobiles dans la zone de l'OCDE, soit environ un téléphone mobile pour quatre habitants. La croissance actuelle continue d'être...