"The book focuses on the importance of adopting a trans-disciplinary approach, involving cognitive neuroscience, psychology, education, health and policy makers - when teachers, the medical profession and scientists work together, there is real hope for early diagnosis of, and appropriate...

Cognitive impairment and mental health affect a large number of people, for whom the use of public transport can present a challenge. This book examines this neglected area, presenting various suggestions from transport staff training to better signage, clearer timetables, and increased staff...

This report uses a standard gravity setup to analyse the determinants of e-commerce, using data on online credit card payments by private Spanish customers of the multinational bank BBVA. The results show that the gravity model applies well to credit card payments, explaining up to 95% of the...

This paper aims to complement the OECD Recommendation of the Council on Consumer Protection in E-Commerce by elaborating on its key principles in the context of online advertising and offering practical guidance on how to apply these principles. For these purposes, the guide provides a number of...

Building on the OECD Recommendation of the Council on Consumer Protection in E-Commerce, this paper aims to provide practical guidance to businesses on online consumer ratings and reviews. The document focuses on four issue areas: (i) fake ratings and reviews; (ii) incentivised ratings and...

This paper takes stock of recent developments related to online consumer ratings and reviews and their effects on consumer behaviour. It provides an overview of key consumer benefits and risks associated with user-generated feedback, and identifies consumer policy challenges, including...