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Computer and video games is a young industry with rapid growth underpinned by technological development. The global market in 2003 was over USD 21 billion compared with USD 32 billion for the recorded music industry. The main segments are off-line consoles and PCs; online and wireless games are...
Persistent link: https://www.econbiz.de/10012442327
This paper takes stock of recent developments related to online consumer ratings and reviews and their effects on consumer behaviour. It provides an overview of key consumer benefits and risks associated with user-generated feedback, and identifies consumer policy challenges, including...
Persistent link: https://www.econbiz.de/10012101924
This paper aims to complement the OECD Recommendation of the Council on Consumer Protection in E-Commerce by elaborating on its key principles in the context of online advertising and offering practical guidance on how to apply these principles. For these purposes, the guide provides a number of...
Persistent link: https://www.econbiz.de/10012101300
This report uses a standard gravity setup to analyse the determinants of e-commerce, using data on online credit card payments by private Spanish customers of the multinational bank BBVA. The results show that the gravity model applies well to credit card payments, explaining up to 95% of the...
Persistent link: https://www.econbiz.de/10012101299
Problems in e-commerce can lead to significant consumer harm (detriment), for example, when consumers have to pay more for a product than they reasonably expected (e.g. due to hidden costs); suffer from unfair contract terms; or receive products that do not conform to their reasonable...
Persistent link: https://www.econbiz.de/10013377680
Trust in government refers to the share of people who report having confidence in the national government. The data … survey question: “In this country, do you have confidence in… national government? Due to small sample sizes, country …
Persistent link: https://www.econbiz.de/10013525793
This paper builds on the results of the OECD Trust Survey in Portugal to identify the main areas for improvement and … guidelines for action to help Portugal reinforce trust and democracy and enhance public governance to address future challenges … plunge in public trust after the 2008 financial crisis and the subsequent economic austerity measures which shook the …
Persistent link: https://www.econbiz.de/10014278821
Persistent link: https://www.econbiz.de/10014450498
The e-commerce marketplace has evolved dramatically in recent years and consumer trust in such a complex and …
Persistent link: https://www.econbiz.de/10012452058
Information technology, especially the electronic network known as the World Wide Web, is changing the way that businesses and consumers interact. This expansive electronic network allows both businesses and consumers to transcend global barriers, gaining access to products and information in...
Persistent link: https://www.econbiz.de/10012443340