This book provides guidance on a whole-of-revenue body approach for managing service demand effectively. It sets out a possible ‘model’ for governance arrangements based on leading revenue body practice – in this case the Australian Taxation Office—that has been examined and is supported...

A diverse range of policies and practices are needed to promote quality assurance and improvement in early childhood education and care (ECEC) provision. These policies and practices need to be comprehensive, cover both structural and process aspects of quality and rely on strong institutions...

The number and diversity of micro-credential offerings have expanded substantially in recent years, accelerated by the onset of the COVID-19 pandemic. This paper examines how higher education institutions envision the future of micro-credentials and notes current policy developments undertaken...