This report on consumer information campaigns concerning scams, makes recommendations for five areas in which practice can be improved to ensure that scams are more effectively understood and that campaigning against them is more integrated.

Drawing on the 1999 OECD Guidelines for Consumer Protection in the Context of Electronic Commerce, this document explains how accurate and available Whois data can contribute to building consumer trust in the online marketplace.

Report on the 2nd Roundtable on Economics for Consumer Policy, held in October 2006, to consider the economic theories of information disclosure with a focus on two major industry sectors – telecommunications and financial services.