The strategic importance attained by the notion of corporate social responsibility (CSR) over the past two decades has encouraged a greater understanding of the historical processes through which it has evolved and been consolidated in the corporate world. However, the role played by...

The research presented in this thesis aims to improve our knowledge regarding the impact of privatisation and deregulation of public service type infrastructure industries. In recent years, Australia's industry reform policies have critically relied on rapid deregulation of major utilities such...

The research described in this thesis is aimed to improve our knowledge of barriers to the use of OR (Operations Research) techniques in the manufacturing sector. Numerous issues have been previously identified, but the work has generally been unsystematic, or focused on the OR profession. This...

This study describes an action research program, primarily within one company pursuing learning organisation concepts. The research was an integral part of the implication process, not involving case studies carried out after the event, or analysis prior to it, but an iterative mixture of...

This study was aimed at achieving an understanding of the role of knowledge and commitment in the process of innovation. To do that, the study confronted several intractable problems of innovation research that have created barriers to knowledge accumulation. Theoretical models were developed...

Interest in more accurate assignment of overhead costs to establish credible product/service cost profiles has assumed substantial prominence in much of the recent debates on management accounting practices. While the promotion of new cost management systems and in particular Activity Based...

This study explores the concept and practical implementation of continuous innovation in logistics services, particularly Distribution Centres. Continuous innovation is a concept that requires a methodical, programmed, incremental and/or radical approach to business improvement involving...

This paper reports on a study into student perceptions of a Socratic approach to teaching business ethics. The paper lays out a criticalist proposition that there is a discourse of ?ethics-in-business? in which ethics are, pragmatically, subsumed by a more strategic economics focus to business...

Hotel management is characterised by a fast pace, diversity of tasks and people, with a specific focus on service quality delivery. (Eddystone & Nebel 1991). Major contributors in the effort to provide quality service to hotel customers are the managers and supervisors of hotels. These middle...

In March 2006 the Full Bench of the Industrial Relations Commission of New South Wales utilised that state?s equal remuneration principle to address the gender undervaluation of childcare work. In doing so the Full Bench explicitly rejected employer arguments that increased rates of pay for...