Grundlagen -- Digitales und Services -- Service Engineering -- Service-Strategie -- Service Innovation -- Service Design -- Service-Modellierung -- Service Management und Service Operations -- Dienstleistungsqualität -- Interaktionsarbeit in Dienstleistungen -- Glossar

This volume contains research contributions by an international group of authors addressing innovative and technology-based approaches for supply chain management. They present business models and investment options for enhanced strategic decision making as well as recent approaches for supply...

This volume contains research contributions by an international group of authors addressing innovative and technology-based approaches for logistics and supply chains. They present business models and investment options for enhanced strategic decision making as well as recent approaches for...