Purpose: Virtual product development teams are geographically dispersed and cross-functional, but yet they work on highly interdependent tasks by communicating electronically in work groups. This among other issues presents new challenges for the management of knowledge transfer. Based on...

This article addresses the issues of knowledge management (KM) from the point of view of external knowledge. Knowledge has been raised as a key success factor or key resource for organizations of all sizes. Knowledge worker, knowledge intensive business services, and knowledge society are...