that satisfaction was affected by perceived usefulness, perceived ease of use, confirmation, and the continuance intention … and word of mouth were influenced by satisfaction. Theoretical and practical implications were discussed. …

experience can intensify through repeated travelling, can contribute to satisfaction concerning life and, hereby, according to … satisfaction of the Hungarians and foreign tourists. My PhD dissertation is about the relationship between tourism and quality of …

This short analysis presents perspective and a holistic method for approaching and measuring customer satisfaction. The …-operation and customer satisfaction. The use of a questionnaire is one of the most efficient approaches to gather the required … resolved. Using this BCFI method it is also possible to find easier so called “weak” customer satisfaction indicators, which …

online shopping habit on the relationship between customer satisfaction and online repurchase intention, and between customer … satisfaction and adjusted expectations. Design/methodology/approach: In this paper, we develop an analytical model that examines … effect through customer satisfaction. In fact, customer satisfaction has a positive effect on online repurchase intention …

Process management concepts have been present within the modern organizational development since its early days. Since … business results. This paper discusses the field of process management from three angles: the evolution through time, the … complexity and the impact of the process management in last two decades as well as the indication for the future development. It …

further empirical studies in the area of company finance management, especially capital management. …