This paper provides an interdisciplinary perspective on the evolution of organizational performance management (PM) systems that transcends the limited perspectives currently found within certain academic disciplines. It looks for the presence of convergent evolution in those management systems....

In this paper, we present a new approach of correlated risk assessment by linking the multiple process capability indices and loss functions, in which the multivariate process capability indices and multivariate loss functions describe the likelihood and consequences as a result of...

Quality management has become part of company’s management in the private sector already in the 1970. It became early the integral part of management in all organizations. The requirements for effective management of the organization were transferred to the public institutions. In current...

Academics and practitioners working in the field of knowledge management (KM) have reached a consensus that knowledge is valuable and can benefit to organizations’ long-term development and competiveness. However, to believe knowledge is valuable that is no longer to satisfy the expectations...

It is widely recognized that SMEs play significant role in driving the country’s economy. Thai SMEs as well are heart of the Thailand’s economy. Numbers of Thai technological SMEs applies knowledge management (KM) to enhance their innovation capability. This qualitative research, applying a...

Purpose: The objective of the study was to identify and address areas that will contribute to the competitive strategy of the service delivery group of a Knowledge Process Outsourcing (KPO) company whose business is focused mainly on the sales and implementation of Enterprise Resource Planning...

Purpose: Virtual product development teams are geographically dispersed and cross-functional, but yet they work on highly interdependent tasks by communicating electronically in work groups. This among other issues presents new challenges for the management of knowledge transfer. Based on...

With the global proliferation of the internet, social media, and the growth of the European Union to 27 nations, it appeared that a trend toward global cultural homogenization was underway. However, with the onset of the global economic crisis in 2007, it can be argued that this trend not only...

This paper explores how a practice-based perspective, as developed in Knowledge Management in recent times, might contribute to a more holistic understanding of the concept of active citizenship. Traditionally, views of active citizenship are steeped in Enlightenment ideas and values – that...

The terms ‘human resource management’ (HRM) and ‘human resources’ (HR) have largely replaced the term ‘personnel management’ as a description of the processes involved in managing people in organizations. Human Resource (HR) management deals with the design of formal systems in an...