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How does generational diversity contribute to the organizational dynamic? An empirical view

Djabi, Mélia; Shimada, Sakura - Université Paris-Dauphine (Paris IX) - 2013

Continuity and change are at the core of intergenerational diversity. By linking the literature on generations with the concept of dynamic capabilities, the aim of this paper is to offer a better understanding of how intergenerational relationship contribute to the organizational dynamic. The...

Persistent link: https://www.econbiz.de/10010764087

The Mutual Transmission of Knowledge and Competencies between Generations: an enabler of Dynamic Capabilities

Shimada, Sakura - Université Paris-Dauphine (Paris IX) - 2011

the intergenerational transmission of knowledge and competencies. Then, we try to define the concept of generation so as … identified and rejected: the “societal generation” and the “life cycle generation”. A third and new concept of generation is … proposed: the “generation of knowledge and competences” which refers to a group of people representing a homogeneous area of …

Persistent link: https://www.econbiz.de/10011074253

Segmenter le marché des 50-65 ans par les variables générationnelles subjectives

Malas, Ziad; Guiot, Denis - Université Paris-Dauphine (Paris IX) - 2012

Combining age, life events and generational variables has been advocated in order to segment the 50-65 years old (“youngest olds”) market. Using these three categories of variables, we present a model highlighting the relevance of complementary subjective generational variables.

Persistent link: https://www.econbiz.de/10011074348

A diversity of generations in workplace : a review

Djabi, Mélia; Shimada, Sakura - Université Paris-Dauphine (Paris IX) - 2013

The purpose of this article is to understand how academics in management deal with the concept of generation in …

Persistent link: https://www.econbiz.de/10010786610

Customer satisfaction and financial analysts earnings forecast errors

Ramond, Olivier; Casta, Jean-François; Ngobo, Paul-Valentin - Université Paris-Dauphine (Paris IX) - 2009

This paper examines the relevance of customer satisfaction for the financial analysts when preparing their earnings forecasts. We draw on theory in marketing to predict how customer satisfaction should be associated with earnings forecasts and forecast errors. We assembled a dataset of companies...

Persistent link: https://www.econbiz.de/10010706869

Does Customer Satisfaction lead to Accurate Earnings Forecasts ?

Ramond, Olivier; Ngobo, Paul-Valentin; Casta, Jean-François - Université Paris-Dauphine (Paris IX) - 2009

This paper examines the usefulness of customer satisfaction to analysts when preparing their earnings forecasts. We draw on theory in marketing to predict how customer satisfaction should be associated with earnings forecasts and forecast errors. We assembled a dataset of companies studied in...

Persistent link: https://www.econbiz.de/10010707615

Is customer satisfaction a relevant metric for financial analysts?

Ngobo, Paul-Valentin; Casta, Jean-François; Ramond, Olivier - Université Paris-Dauphine (Paris IX) - 2012

This study examines the effects of customer satisfaction on analysts' earnings forecast errors. Based on a sample of analysts following companies measured by the American Customer Satisfaction Index (ACSI), we find that customer satisfaction reduces earnings forecast errors. However, analysts...

Persistent link: https://www.econbiz.de/10011082461

Les consommateurs des mondes virtuels : Construction identitaire et expérience de consommation dans Second Life

Parmentier, Guy; Rolland, Sylvie - Université Paris-Dauphine (Paris IX) - 2009

Using virtual worlds, this paper examines the link that exists between individuals and their avatars in terms of identity. The outcomes of the study suggest that virtual worlds and the social and business interactions they offer are tools to build consumer identity. An exploratory qualitative...

Persistent link: https://www.econbiz.de/10010706941

Une synthèse sur l’attachement au lieu : conceptualisation, exploration et mesure dans le contexte de la consommation / A synthesis on place attachment: conceptualization, explorat...

Debenedetti, Alain - Université Paris-Dauphine (Paris IX) - 2007

Abstract: Place attachment has been widely studied in various research fields such as environmental psychology or sociology, through the description of the emotional and identity bonds linking the individuals and their physical environment. However, whereas scholars emphasize the importance of...

Persistent link: https://www.econbiz.de/10010707639

Critical Opinion as a Tool in the Marketing of Cultural Products: The Experiential Label

Larceneux, Fabrice - Université Paris-Dauphine (Paris IX) - 2001

This article deals with the concept of the experiential label. This label conveys subjective information provided by an expert (critic) on the quality of the consumptive experience. The purpose of this empirical study was to assess the impact of the experiential label on the market for classical...

Persistent link: https://www.econbiz.de/10010708003