This paper examines the reasons citizens would choose to accept or non-accept/reject public e-services. The approach taken was based on the model of acceptance of technology in households (MATH) and on the two factors theory. The research model was measured with data gathered in two phases, via...

Governments continue investing in Information and Communication Technologies (ICTs), and e-services have become governments’ priority. But research shows that e-services implementation accentuate inequalities. Using a study of egovernment implementation in Lebanon as a background, this paper...

This paper presents the results of an ongoing study of e-government implementation in Lebanon. Following suggestions by various scholars that students of e-government employ theory to strengthen our knowledge about ICT for development, we apply a neoinstitutional theoretical lens to understand...

This qualitative study is the first to validate immersion as a relevant concept to capture the essence of online commercial experiences. The studies identify the most important experiential components of e-commerce web sites using virtual reality devices and shed some light on the influence of...

This qualitative study is the first to confirm the validity of immersion as a relevant concept to capture the essence of online commercial experiences. Our study also highlights the specificities of immersive experiences engendered by virtual reality applications available on commercial web...

Trust is a crucial factor in e-commerce. However, consumers are less likely to trust unknown Web sites. This study explores how less-familiar e-commerce Web sites can use branding alliances and Web site quality to increase the likelihood of initial consumer trust. We use the associative network...

Dès 2007, Mary Meeker (Morgan Stanley), la plus célèbre prévisionniste du Web1, annonce que la prochaine plus forte progression est celle des services mobiles, à partir de terminaux très simples à utiliser : l'iPhone 3G, la Wii, le Kindle… Son intuition est la bonne. Depuis cette date,...

The paper proposes an analytical framework for comparing different business models for producing information goods and digital services. It is based on three dimensions that also refer to contrasted literature: the economics of matching, the economics of assembling and the economics of knowledge...