Online purchase behavior is definitely an interesting and relevant issue for marketeers today. In this paper, we report on a study into the antecedents of online purchase intention for B2C websites. In particular, this research juxtaposes two competing models that explain online purchase...

The objectives of the research project described in this paper are (1) to develop reliable and valid measures for the components of online store image, and (2) to examine the influence of these components on the intention to purchase online. Conceptually, the project relies on the relatively...

The role of the city in the modem electronic age is rapidly changing. Cities are no longer closed islands of local opportunities, but are open nodal points in a global network environment. The Information and Communication Technology (ICT) has lifted the traditional physical - geographical...

This paper reports on the theoretical development and empirical validation of a measurement instrument for three core capabilities of IT departments. The instrument is based on the work of Feeny & Willcocks (1998) and includes the capabilities "IS/IT governance", "Business system thinking" and...

Companies are installing groupware to gain more efficiency. This article is based on a research done at a global leasing company to the high-order effects of groupware. The groupware was used by an international european team in the company developping a new database. The major effects of using...

The wide use of information and communication technology leads to structural changes in our economy and society. The impacts of ICTs embrace not only a faster and denser communication but also a reorganisation of values chains, firms, labour relations and management structures. In this paper...

Information and Communication Technology (ICT) is widely accepted as a potentially beneficial set of instruments, which may improve the welfare and competitiveness of nations and cities. Nowadays both public and private actors aim to exploit the expected benefits of ICT developments. This paper...

The present paper addresses the lack of institutional collaboration among urban ethnic (or migrant) firms as a reason for their low innovation profile. This lack is present in various forms of institutional business cooperation, but here we focus in particular on franchising. Such weak...

The strategic challenge facing Amazon.com is that it is not able to convince the investment community that it is able to generate profits in the long run. The doubt of investors is well grounded. This paper argues that Amazon should make a strategic shift to operate as a provider of technical...

In this paper the relation between container terminal services and quality is explored. Quality elements that are important to terminal customers are reliability, flexibility, availability, time, costs, control, and after sales support. Overall, it is important for the terminal operator to...