This paper is focused on hotel customers' internal and external satisfaction. Some previous studies had only focused on the customers' external satisfaction and only a few studies had managed to link between the two variables. The study also looked into factors which may act as internal...

This paper explores the effect of incentive pay on gender pay gaps in Finland, Norway and Sweden among professionals and managers within MNCs. Mercer 2009 Total Remuneration Survey data is utilised. Uniform job ladder, occupation, industry and wage definitions enable consistent cross-country...

The idea of paper is to explore the function of HR department, but from standpoint of service quality provided by HR department. The service quality for the department mentioned above, within the organization, will be presented as category, depending from a couple of factors including the type...

Training is the act of increasing the knowledge and skill of an employee for doing particular job .The training is to acquire new skill, technical knowledge, problemsolving, etc. Training improves the performance of employees on present jobs and prepares them for taking up new assignments in the...

Today's workplace is diverseand constantly altering. The conventional employer/employee relationship of past has been turned upside down. Employees are living in a diverse and growing economy and have almost unlimited job opportunities but they face the bad times of recession too. The overall...

In neoclassical economic theory the level of individual income is predominantly determined by individual job performance. Thus high incomes reflect the high marginal productivity of labour of the affluent working population. While the scientific research of poverty has a long tradition, nearly...

Organizations want to retain their employees in order to benefit from their talent and skills. While working in an organization, employees come across some problems both inside and outside the organization. This study investigates the relationship between field employees’ voice (effectiveness...

The research focuses on how present Balkan political elites declare that they would adhere to the values of integrating and globalizing Europe in their Balkan policy, while de facto employing the ‘arsenal’ of geopolitical egoistic planning. I also argue that narrow geopolitical planning in...