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Service quality, customer satisfaction and loyalty: an empirical analysis of banking sector in Pakistan
Zafar, Mohsin; Zafar, Sana; Asif, Aasia; Hunjra, Ahmed Imran - Volkswirtschaftliche Fakultät, … - 2011
The basic aim of this study is to explore most common constructs for quality of banking services, which influence customer satisfaction and examine the impact of customer satisfaction on customer loyalty in the context of banking relationships. The questionnaire was used to collect the data from...
Persistent link: https://www.econbiz.de/10011114114
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Working in Southern Europe in Times of Crisis – Myths and Demons.
Tsatsos, Aristidis - Volkswirtschaftliche Fakultät, … - 2011
Citizens of Southern Europe have been presented by the German media and politicians as lazy and work aversive. First, it is checked whether and to what extent those characterizations do reflect reality, and then, in view of the Greek economic crisis, it is shown that crises and not laziness...
Persistent link: https://www.econbiz.de/10011258684
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Modern Populism in Greece
Mavrozacharakis, Emmanouil; Tsagarakis, Stelios; … - Volkswirtschaftliche Fakultät, … - 2015
Financial crisis has connected Europe with an obvious common pattern which consists the rapidly rise of protest parties that challenge the established political systems. The basic and new feature of these schemes is the intense war rhetoric against the European Union and the vehement rejection...
Persistent link: https://www.econbiz.de/10011196665
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Was kostet die Krise? Mittelfristige Wachstumsperspektiven in Deutschland, 2010 - 2014
Buchen, Teresa; Carstensen, Kai; Henzel, Steffen; … - Volkswirtschaftliche Fakultät, … - 2010
2009 ist eine Diskussion darüber entbrannt, inwieweit die derzeitige Finanzkrise Einfluss auf die mittelfristigen … Zeitreihenmodellen abgeschätzt. Die Ergebnisse deuten darauf hin, dass das Niveau des Produktionspotenzials aufgrund der Finanzkrise … durch eine Stagnation des technischen Fortschritts verursacht wird. Die Auswirkungen der Finanzkrise auf die mittelfristige …
Persistent link: https://www.econbiz.de/10008472806
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Automotive Industry Response to its Global QMS Standard ISO/TS-16949
Singh, Neelam - Volkswirtschaftliche Fakultät, … - 2013
With increasing globalization, the intense competition and customer-pressure have spurred many producers from developing/ emerging countries to adopt the best management and organizational practices. The quality issues are paramount for automotive manufacturing. The multiplicity of Quality...
Persistent link: https://www.econbiz.de/10011259602
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The link between gasoline prices and vehicle sales:economic theory trumps conventional Detroit wisdom
McManus, Walter - Volkswirtschaftliche Fakultät, … - 2007
This paper examines the link between fuel prices and sales of cars and trucks. U.S. automakers have long denied that such a link exists. One source of this false belief is an obsession with the crude count of units sold, equating Hummers with Minis. Another source is the conventional...
Persistent link: https://www.econbiz.de/10005260256
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Futuros da indústria automóvel: Qual a sua importância para a definição do produto, modelos de produção e estratégias de mobilidade?
Moniz, António - Volkswirtschaftliche Fakultät, … - 2007
Some programs and research networks are dealing with topics associated to the automtive sector and they observe one of the most significative sectores of modern economies. Because of that is so interesting to forecast some possible changes in an horizon of 10 to 20 years. But this exercse must...
Persistent link: https://www.econbiz.de/10005835521
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Resultados provisórios do exercício Delphi WorTiS (1ª fase)
Moniz, António - Volkswirtschaftliche Fakultät, … - 2004
In this working paper are present the main provisional results of the first round of a Delphi survey held in Portugal on the automotive sector. It was done under the WorTiS project, developed by IET – Research Centre on Enterprise and Work Innovation, and financed by the Portuguese Ministry of...
Persistent link: https://www.econbiz.de/10005836041
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Kompetenzaufteilung in konzerninternen Netzwerken der Automobilindustrie: Chance für Standort und Region?
Winter, Johannes - Volkswirtschaftliche Fakultät, … - 2006
The aim of this paper is to develop a conceptual framework explaining the different options of corporate competency division and their regional effects in terms of peripheral acquisition of competencies. The framework is empirically based on an analysis of the Volkswagen Commercial Vehicles...
Persistent link: https://www.econbiz.de/10005837149
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Novos Modelos de Produção na Indústria Automóvel Algumas Interrogações
Moniz, António; Machado, Tiago - Volkswirtschaftliche Fakultät, … - 2001
Taking into account the global trends towards vertical de-integration and functional integration, the WorTiS project is expected to be able to determine to what extent the Portuguese automobile industry is experiencing far-reaching changes as far as innovative (post-fordist) work systems are...
Persistent link: https://www.econbiz.de/10005837265