Over the past decade, financial consumer protection has become an increasingly mainstream priority for policymakers. A strong consumer protection regime is key to ensuring that expanded access to financial services benefits consumers, enabling them to make well-informed decisions on how best to...

This note documents the experience of several countries that leveraged these tools under the Financial Inclusion Support Framework (FISF) program. FISF is a World Bank Group initiative that aims to accelerate and increase the effectiveness of reforms and other country-led actions to achieve...

Hydrological and meteorological (hydromet) data collection and analysis in Afghanistan started in the late 1940s and mid-1950s, respectively. The hydrometric network expanded rapidly in the 1960s and 1970s, reaching a peak of 150 in 1980, and the meteorological network had a similar trajectory....

The report discusses key policy issues that enable and constrain digital savings market development and offers policy considerations within the context of the G20's High-Level Principles for Digital Financial Inclusion. Based on current market observations, three policy considerations seem most...

The Thailand Economic Monitor (TEM) consists of two parts. Part 1 of the TEM reviews recent economic developments, examines the country's macroeconomic outlook, and analyzes the impact of key policy changes. Part 2 focuses on a specific subject with critical implications for Thailand's long-term...

Core to an effective financial consumer protection framework is an accessible and efficient recourse mechanism that allows consumers both to know and to assert their rights to have their complaints addressed and resolved in a transparent and just way within a reasonable timeframe. Complaints...

In this note authors explore the many ways that adults in the Maldives are using digital payment services through mobile phones, the internet, and bank accounts. The authors also explore savings habits and outline opportunities to use digital technology to bring financial services to adults who...

This report is a stock-take of the state of prudential regulation and supervision of fintech. It focuses on prudential questions related to three primary products-transaction accounts (deposits and e-money accounts), credit, and payments. As such, the report covers e-money providers, P2P...

The report aims to explore and analyze the major gaps in financial inclusion and access to finance in Romania, as identified in the Technical Note on Financial Intermediation prepared in the context of the Financial Sector Assessment Program (FSAP) (2018). The FSAP technical note analyzed the...

The purpose of this road map is to assess the current capabilities of the Belarus hydrometeorological service to produce and deliver products and services based on the user needs. The analysis identifies gaps and challenges in producing and delivering fit-for-purpose weather, climate,...