This note documents the experience of several countries that leveraged these tools under the Financial Inclusion Support Framework (FISF) program. FISF is a World Bank Group initiative that aims to accelerate and increase the effectiveness of reforms and other country-led actions to achieve...

This policy note highlights the important benefits that digital government can bring to a country's government and people. Specifically, it states the rationale for digital government transformation in Vietnam and lays out the what and how of a prioritization and sequencing strategy that can...

The Palestinian Authority (PA) is in the early phase of its e-goverment journey and aims to utilize ICT to deliver services to its citizens and businesses to improve social well-beng and facilitate economic development. The PA aims to serve 12.1 million Palestinians in the West Bank (2.7...

Governments around the world are facing a double challenge. Their citizens are expecting everhigher standards of service and want to be able to interact with the government online as easily as they do with banks and Internet commerce companies. At the same time, governments need to reduce...

Electronic Government (e-government) is among the main bases for improving public administration and service delivery in Ukraine. To effectively support enhanced developmentoutcomes, it requires a systemic and coordinated approach and parallel advancement of various components of digitalization....

The Digital Government Readiness Assessment (DGRA) Toolkit is a knowledge product developed as a global public good to help client countries leaders in digital agenda and Information and Communication Technologies (ICT) sector assess their current status, as well as their aspirations in digital...

This study aims to provide guidance to the Government of Sierra Leone in how to translate investments in education into quality learning. It centers on teachers, the single most important predictor of the quality of an education system. Joyful, rigorous, and focused learning happens when...

This policy brief highlights the key messages for policy makers from the World Bank report "Seeing the Invisible: A Strategic Report on Groundwater Quality" (Ravenscroft and Lytton 2022a). This report and "A Practical Manual on Groundwater Quality Monitoring" (Ravenscroft and Lytton 2022b)...

This report presents detailed findings of a teacher performance study in Lebanon, one of four studies carried out under the Research for Results (R4R) program, a partnership between the Lebanese Ministry of Education and Higher Education and Development Partners. The objective of the research...