This note documents the experience of several countries that leveraged these tools under the Financial Inclusion Support Framework (FISF) program. FISF is a World Bank Group initiative that aims to accelerate and increase the effectiveness of reforms and other country-led actions to achieve...

This policy note highlights the important benefits that digital government can bring to a country's government and people. Specifically, it states the rationale for digital government transformation in Vietnam and lays out the what and how of a prioritization and sequencing strategy that can...

The Palestinian Authority (PA) is in the early phase of its e-goverment journey and aims to utilize ICT to deliver services to its citizens and businesses to improve social well-beng and facilitate economic development. The PA aims to serve 12.1 million Palestinians in the West Bank (2.7...

Governments around the world are facing a double challenge. Their citizens are expecting everhigher standards of service and want to be able to interact with the government online as easily as they do with banks and Internet commerce companies. At the same time, governments need to reduce...

Electronic Government (e-government) is among the main bases for improving public administration and service delivery in Ukraine. To effectively support enhanced developmentoutcomes, it requires a systemic and coordinated approach and parallel advancement of various components of digitalization....

The Digital Government Readiness Assessment (DGRA) Toolkit is a knowledge product developed as a global public good to help client countries leaders in digital agenda and Information and Communication Technologies (ICT) sector assess their current status, as well as their aspirations in digital...

The World Bank has developed a program, in collaboration with other partners, to assist developing countries in improving debt management. The objective of the program is to help strengthen capacity and institutions in developing countries so that they can manage government debt in an effective...

The Debt Management Performance Assessment (DeMPA) is the World Bank's diagnostic tool for assessing performance using a comprehensive set of indicators that span the full range of government debt management (DM) functions. Launched in 2007, revised in 2015, the indicators have become an...

The DeMPA is a methodology for assessing public debt management performance through a comprehensive set of indicators spanning the full range of government debt management functions. The DeMPA tool presents the 14 debt performance indicators along with a scoring methodology. The DeMPA tool is...