Neckermann, Susanne; Cueni, Reto; Frey, Bruno S. - Zentrum für Europäische Wirtschaftsforschung (ZEW) - 2012
Social incentives like employee awards are widespread in the corporate sector and may be important instruments for solving agency problems. To date, we have little understanding of their effect on behavior. Unique panel data from the call center of a Fortune 500 financial services provider allow...