Introduction -- Management is more difficult, but it’s not mission impossible -- The first ingredient: Keep things under control -- The second ingredient: Establish expectations -- The third ingredient: Run interference -- The fourth ingredient: Develop the people.- Conclusion: Coping when...

"Successful leaders don't rest on their laurels. Leadership must be a living process, not a title on a business card, and life means growth. As Ken Blanchard and Mark Miller write in the introduction, "the path to increased influence, impact, and leadership effectiveness is paved with personal...

Module 1: Micro Level: MANAGING SELF -- Chapter 1: Building Awareness -- Chapter 2: Cognitive Intelligence -- Chapter 3: Emotional Intelligence -- Chapter 4: Making Decisions -- Module 2: Meso level: MANAGING TEAMS -- Chapter 5: Understanding Teams -- Chapter 6: Dealing with Diverse Teams --...